-
December 2025 by KawaiiCravings
Great people. Super satisfied with my new hard wood floor in my bedroom! Can’t wait to use them for the rest of my home in the near future.
-
April 2025 by Steven Ostroth
Carpet Spectrum, and Anthony Lamb in particular, couldn’t be more pleasant, knowledgeable, and helpful in a crowded industry. The fact that they are reasonably priced is a cherry on top. I vouch for them 100%.
-
April 2025 by Jeff Rhodes
Sales staff was great, installers were awesome. I was so angry and disappointed when I saw ALL credit card information written on the sales invoice, especially with all the fraud ongoing and that liability for your customer and your business. I know that does not keep you in compliance with Visa and Mastercard regulations. Support staff to verify install was less than friendly, sorely lacking in customer etiquette. Barbara Rhodes
-
January 2025 by Erica Hertzfeld
Carpet Spectrum is a wonderful company!! The whole team from the owner to the installation teams goes above and beyond for all their customers!! I will recommend them to anyone looking for floor installation!! Keep up the great work Carpet Spectrum!!
-
September 2024 by darcy suwinski
Awful experience. After installing our entire house. E removed old carpet and moved furniture ourselves and they did installation in sections as it was the entire house 8 rooms stairs hallways closets. The measurements were incorrect and it took over two weeks to finish upstairs. We vacuumed and this white powder kept coming up. They were telling us it could be our vacuum. It was Mohawk carpeting not cheap carpeting. We used a different sweeper same thing. They said they would put in a claim for us. They said claim was approved and solution was to tear out all the carpeting and replace it! What?! That’s the solution?! Our house was finally back together after two weeks of being turned upside down moving furniture back and forth and you want us to do it all over again? They said they’d move the furniture. That’s not the point. Well that’s there only offer. Awful absolutely awful. Don’t buy from here. I have photos and texts.
-
June 2024 by Glenn Schroder
Anthony has been here every day checking on the progress of Tyler & Kyle, great guys. Tyler & Kyle putting down New flooring at Bethel Lutheran Church. What a difference in our fellowship hall & kitchens. Always pleasant and willing to explain what there doing.
-
June 2024 by Pat Schneider
Bought carpet which is really nice but the installation not good. Took pictures of seams which do not go together. They sent out installer to reseam and no change. Would never buy again.
-
May 2024 by Carla klatt
I went to Carpet Spectrum for new carpet in our family room. There was some issues with the original installation BUT Dave, the owner, came out himself to check the issue. Dave made it right! The carpet looks great!
-
April 2024 by Sara Vickers
Love this place! Owner Dave is very outgoing, his installers are timely and personable. I appreciate everything you did at our office the carpet looks amazing. Thank you-
-
March 2024 by Timothy Harris
Best flooring guys in the Toledo area… Trustworthy and reliable
-
March 2024 by Matt Janowiecki
I have been to Carpet Spectrum and had a great experience with the staff and the owner Dave.
-
December 2023 by Dee Keating
Always my GO TO folks as a Realtor for my clients needs and my own personal needs. So professional and helpful!!!
-
November 2023 by Leah Najarian
Deciding to use Carpet Spectrum for our home has been one of the worst decisions we've made as homeowners.When the carpet was originally installed, we noticed very shortly after that a lot of strands were coming off. When I called the company, they said they would come out but it is not normal. When John came to our house, he admitted it did not look normal and would file a claim with Shaw as we could have a defective carpet. We waited months for this claim to filed, on more than one occasion we had to cut pieces off of our remnant, empty our vacuum, and send strands and still this process took forever.Finally, after contacting the owner of the company who is very polite and accommodating, he said they would just go ahead and replace the carpet because of our poor experience. While this was going on, we had a contractor installing vinyl flooring in other areas of the home, including a landing near where said carpet is. Our contractor needed them to come back and move something back, which they did. But they sent a man who came into my home smelling like he had bathed in cigarettes. My home that I have a child in. It was awful and lingered after he left. Turns out he didn't do this correctly and someone had to come back who informed me that they didn't think the carpet had even been installed correctly.This has all happened over the last year and a half. I have not chosen to leave to a review sooner because I was so done with this company that I just would eat the loss. But now the replacement carpet is behaving the same way and I feel like I have completely thrown $1700 out of the window. BEWARE!!!!! Use another company, any other company.
-
October 2023 by Main Street Frozen Treats
Friendly, knowledgeable sales staff. Good value
-
October 2023 by Vitaminut 1
Our living room and entry way look beautiful. We had our old carpet and vinyl ripped up and installed LVP. Spencer was very helpful and knowledgeable from start to finish. We had the privilege of him doing the install as well. We highly recommend Carpet Spectrum.
