-
December 2023 by Roy Lawson
Been going here for years honestly they used to be awesome give good deals and honestly cared about people now they rush you out of the building and when you pawn items they sell them before warning you you need to make a payment been going here since 13 will not be back and will never recommend again
-
December 2023 by Hiedi Scott
Very professional help finding what I need on top of that customer service was A1 even told me about the other deals they have going on plus at a reasonable price
-
October 2023 by Sean Z
Former employee (full disclosure). Great place to go if you like hearing all about the assistant manager's personal problems or having the staff talk trash about you before you even leave the door (they think all their customers are drug addicts or degenerate gamblers) but this location is totally disorganized and more concerned with their own commission goals than providing good service. The GM told me if I couldn't handle being treated rudely by people pawning possible stolen merchandise then I shouldn't work there any more. Maybe people reading this ought to make him eat those words. (Lord knows both the managers love to eat. You might get lucky and there'll be a pot roast cooking on the front counter).The company itself will treat you fair so go to a different location first.
-
August 2023 by Blake Ellison
Rude didn’t answer my call
-
March 2023 by Jordan Guyton
I usually go here to purchase inexpensive electronic items but this time my experience was very uncomfortable. From the moment I walk in, the two workers start profiling me I overhear one saying "that's why I said watch as he looks around".I could not even browse in peace without feeling like I was being watched like a hawk. There was literally only one other person in the store.Loved them in the past but I will not be returning.
-
March 2023 by kno-the lost
Bought an xbox up there when it was CashLand and we tried to sell it back to them and they looked at us like we stole the xbox. Even pawned it to them and got it back. But we can’t sell it because we wanted to clear the xbox so we didn’t have our account on there. Horrible staff person. I used to go in there every week. Things changed not for the better.
-
January 2023 by Chad Versansky
I hurried over after work to go and get a tool that they had said that they had in stock but it was actually mislabeled and the person that I was talking to over the phone with didn't know what the tool actually was. When I finally got to the pawn shop and their mistakes were discovered they did very little in terms of taking accountability for their mistake. And did not even offer me something as little as an apology
-
January 2023 by Brittni Abernathy
Great place with great prices! Go see Dan and he will provide excellent customer service! Everyone there is really nice and they have some really nice Jewlery pieces!
-
January 2023 by perfectly imperfect Girls
Great experience the people working are all really nice and laid back. Great place to go if you want to buy anything or even pawn anything. I had a great experience and Great customer service
-
January 2023 by Tiffany Armentrout
I went to pick up my apple watch they said they "lost it". I gave them over a month to find it and call me or offer a replacement being it was recently purchased new and under appl care still. No one has had the professionalism to even follow up!!! I will be filing a police report at the suggestion of my lawyer. There's only 3 employees. Someone took my watch obviously. They had JUST did their inventory. I'm cus I got the letter regarding my item Not what I expected for somewhere I've done business through for almost ten years!
-
January 2023 by Blake Kepus
There's a lot of negative reviews but my experience here was much different these are good Americans and this is a good shop with Fair deals
-
January 2023 by Aaron James
Great place to buy and sell. Plus the staff is very friendly and helpful!
-
January 2022 by RJ “TROOP” JAY
Do not bring jewelry here! Had a 14K solid gold Cuban link and this young lady told me the chain was fake! Told me it had other metals and that it wasn’t responding to the magnet! Solid gold doesn’t respond to magnets therefore based on her theory they only accept fake gold! I took my chain to Toledo Coin Exchange and they tested it thoroughly and gave me a check for over $1200! If you have any jewelry take it to them and not these clowns!
-
January 2022 by Dani
Inexperienced clerks way too busy trynna rush
-
January 2022 by Jane Gilbert
Very clean and very nice employees.