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“Every time I come in, I'm always greeted with a smile and a warm greeting. Anytime I have a question, they are more than happy to help. I'm absolutely content with the choice I've made in this credit union.”
“I Absolutely love this place amazing customer service friendly tellers they treat you like family would recommend this place to anyone looking for a credit Union Charles R”
“I cannot get over how amazing Bev has been! I applied for an auto loan and she went to bat for me with the dealership who kept trying to play me. I am so thankful for her!
The bank itself has amazing rates and I love that everything can be done online as well. That is hard to find with credit unions.”
“As a young adult, I really appreciate how clear and helpful the staff is-- the intricacies of finances are rarely taught in school, and I'm of the firm belief that I would be worse off had I turned to a bank rather than CCU.Not having to go anywhere to deposit checks is the cherry on top!”
“I have been very blessed with excellence customer service. Warren Fleer went beyond and I have been telling everyone I know about Toledo Urban Credit Union. I look forward to them assisting me with other services.”
“Wonderful FI with a fantastic, knowledgeable, helpful team. It seems only unhappy individuals like to use Google reviews but stepping into the branch and seeing the friendly, familial interactions between members and employees never fails to put a smile on my face. This is the place you want to be and go if you want a personal, caring experience in your Financial Institution. Be honest, call in to explain your situation and ask for help and financial advice, and they are ALWAYS available to help. My guess is the bad reviews come from people who ignored calls and overdraft warnings, called when they were in the water well above their heads, then got upset when the options for assistance were limited. I'll be the first to admit I have had to overdraft from time to time, and have missed a payment or two, but if you are transparent and ask for help, the helping hand is there.”
“We have been with Security Credit Union for 4 years now, great rates, good service for both, our mortgage and our home equity loan. The person that handles home mortgages (Eric C.) is awesome. I would highly recommend SCU”
“I have been a member for 38 years . They are aways friendly . Always helpful . I have got all my car loans and personal loans here since I joined . And my home loan is also through Sun federal . I recommend them to anyone . In fact I'm taking my brother there tomorrow so he can join .”
“Called the branch to inquire about buying out my lease that is currently financed through the credit union. Jeanne from the Secor branch went above and beyond to have the staff who handles those loans send me the information I requested. A few hours later she Called me back to make sure all my questions were answered. It was today, Friday at 5:24 pm. Glad to see good customer service still exist in some people. GREAT JOB JEANNE...”
“Great service, always receive my money with a smile, amazing place to do your banking, hardly ever a long wait, I rate JCFCU a 10.... Angela and Anita are awesome!!!”
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“Came in opened an account, opened an auto loan. Great environment great service from Sara V! Great communication, great follow through, helped every step of the way!”