CVS on Monroe Street is a busy store with helpful staff and great service. Despite long lines and the need for more staff, especially after Rite Aid closed, the team works hard to keep everything moving smoothly. Customers appreciate the friendly employees who greet everyone with a smile and are willing to help find products or answer questions. The pharmacy staff, including Bayan, are praised for being caring and attentive, helping with prescriptions and insurance issues quickly. Delivery services are also noted as excellent. Customers also value the store’s willingness to go above and beyond, such as opening the door late at night to help a customer in a rush. Overall, CVS offers good product availability, caring staff, and helpful service, making it a reliable place to shop.