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February 2024 by Randy Miller
Great people and service ?
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February 2024 by amy king
Got me in did great job in a timely manner, friendly staff
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February 2024 by Kelly Simmons
Customer service is #1!
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January 2024 by Tom Brahier
Appointment was for 3 took almost an hour to get me in. But got me out quickly once I got in.
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January 2024 by Sherri Davis
Outstanding customer service! Highly recommend making an appointment just to ensure that your wait time is less in case they are busy. Thankfully I did because when I went to the store there were probably 30 people in there and people just kept coming in one after another , after another. The front manager had made a comment to somebody on the phone that he had three people call off today. They were on a four hour wait But every time he talk to a customer, he said we will get you taken care of today If you need it, it’s just gonna take us a little bit longer, but we will not go home until it’s done. I was there for an hour and a half and every single employee, no matter how stressed or slammed they were, or how late they were gonna have to stay, they were the kindest to every single customer. They made what could’ve been a super stressful environment very pleasant and calm. And their turnaround time was amazing. They were getting customers in and out as fast as they could.
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January 2024 by Alpha X Omega
Rolando’s Help and customer service was outstanding. He helped my daughter with her tire issue. Thank you and you deserve the recognition!!!
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January 2024 by Doug Grycza
Good selection and prices are okay
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January 2024 by Brooke Watson
My tires had been letting out air due to the cold weather and my sensors had gotten swapped during my last tire rotation.I dropped my car off very early due to my other errands and they got to it waaaay before my appointment, patched my one bad tire and fixed my sensors basically for nothing.Giving me great customer service the whole time.
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January 2024 by Keith Kaltenbach
Great service and great deal. They didn't have my tires in-stock, but they had them in the next morning. Pretty simple one stop shop, I was there about 1 hour total. Very happy returning customer. Been buying my tires here for years. Thank you again Discount Tire.
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January 2024 by John Davidson
Spent over $1000 dollars on a new set of tires. Driving home the TPMS light came on. I had another car repair service replace the sensor that day. The next day a different tire was flat so I put air in it and sprayed soapy water on it and foaming suds were around the valve stem so I went back to the repair service and had another sensor and valve stem replaced on that tire. Very disappointed in the quality of service and would not recommend purchasing tires from the Monroe street store. They tried to get me to purchase the added protection plan but only put three caps on the valve stems and one didn’t work when I left and who knows how long they will hold air for. I literally have an air compressor in the back seat in case they go flat. What a joke this place has become.
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January 2024 by Judy Lee Trautman
Fast, efficient service. This is now my go-to place for tires.
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January 2024 by Yvonne Jacobs
As always they were great.
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January 2024 by Deana Butler
My son was very happy with his tires and the price. He shopped around and felt like they had best deal.
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December 2023 by Ravenloff
Had appointment at noon to change 1 tire and didn't get out of there till almost 5pm. Usually they are pretty good getting u in and out
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December 2023 by Anette Davis
I will never go anywhere else. I have visited Discount Tires across the United States. Every employee I have met has been kind, understanding, & knowledgeable. They don't over sell you. They do go out of their way to help with whatever situation you are in. I heve never left feeling as though I have been taken advantage of, especially as a woman. Always respected & that they care.
