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January 2024 by Ryan Milner
Friendly and helpful staff. When the first car they had for me smelled like poorly covered up weed, they were able to get me into a different car with no issues.
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January 2024 by John Lowden
Hands down the best vehicle rental place. I was without a vehicle the past month due to breakdown, and these people worked wonders in helping me out until I bought a new vehicle. I can't thank them enough!
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November 2023 by K Kaufman
The customer service at Enterprise in Toledo, Alexis Road location and Central locations are top notch. They work hard to suit my needs and find workarounds promptly whenever problems with my rental arose.
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October 2023 by Erin O.
They must have a thieving employee. Make sure you take EVERYTHING out of your rental before returning it. My husband forgot our magnetic phone mounts when he returned it near the end of the day. Called first thing the next business day. They had magically disappeared. Now I have to buy new ones. They are $15 each on sale before shipping. I'm furious. Wow. A week later, and they have charged my card $73 for tolls and service fees. The charge popped up on our card with an unclear origin and without communication. A few days later, I received an email about it. I've been on our toll roads a couple of times this past month and paid for it each time with a ticket. We come to find it was for the first car that we had for a couple of days that had been used by someone else after us in Florida. That's some shoddy bookkeeping...
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October 2023 by Monéka Goodman
Staff at Enterprise Rent-A-Car was very professional and personable. The manager/supervisor, Bonnie truly went above and beyond to make sure my daughter and I received the right vehicle and time we needed. I will use Enterprise in the future for my travel needs.
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October 2023 by Deborah Stovall
I love using Enterprise. They are very professional and great customer service. They always take care of me. Gets me in and out in no time. If there is a problem they take care of it right away. Great company wouldn’t use any other company. Thanks Enterprise
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September 2023 by Joshua Pete
Booked a sporty vehicle last week. Got an email with confirmation number for a pick up at 8am. Drop off at 5pm. Recieved no phone call to let me know the vehicle I reserved will not be available until 12:30pm. Terrible service and lack of communication. I need the vehicle at 8am. 12:30p. Will not work.
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September 2023 by Mia Minkowski
My most recent visit to Enterprise on Alexis road I have to say it was my best experience not to mention I was out the door in a vehicle in less than 15 minutes! Everyone at that location are friendly, helpful, and have the best sense of humor! I look forward to renting again from that location in the near future! Thank you all for putting up with me and my sister and for going above and beyond! ?
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September 2023 by Janelle Halstead
Car rental went smooth. Car was great. Only problem I had was I was told when I called, and they looked up my info that I would be provided a ride back. When I arrived they told me they couldn’t give me one. So I was stuck finding my own ride back!!
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September 2023 by Melody Garay
Very friendly, helpful, considerate. The vehicle was perfect and the returning experience was easy. I have only ever rented vehicles through enterprise and I will only ever rent from enterprise.
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September 2023 by Greg Watson
We have rented from the Alexis/Jackman location on several occasions for a variety of reasons and have always been satisfied with the vehicles rented and the personnel at that location...never an issue. Would highly recommend this location if anyone ever needs to rent a car!
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July 2023 by Jazz Sykes
Thank you again Ms. Danielle for getting me back on the road again along with a special thank to Khloe, and Phoenix and the rest of the team always going above and beyond for customers.
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July 2023 by Candace Parker
I would like to give a special thank YOU and 5 STARS to Ms. Danielle for exceptional customer service! I've rented from this location twice before, and each time, she ensured a smooth, hassel-free process, all with a smile and fun attitude. See you for my next rental!!! :) Thank you Danielle!!!!
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July 2023 by Eric F.
Confirmed pick up, left me stranded at body shop, called and was on hold for 30 mins until i hung up and got an Uber, will be using hertz for my car rental needs from now on as i encourage everyone to
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July 2023 by Michele Ireland
Absolutely love the Alexis Rd location. Staff is always so pleasant and helpful. They have a lovely fleet of cars and have never been disappointed with a car we have gotten. Definitely my go to place for car rentals.
