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January 2024 by Cheryl Parker Cheatham
Every time I go to FedEx there is one person named Damon on Bancroft St. Who always has the time and patience to help me with whatever I need help for. I am so thankful that he works there.
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October 2023 by Chris Gang
This place is the best. All of the staff are knowledgeable, helpful, and quick. I’m in the location 3-5 times per week! Thanks guys!!
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March 2023 by Jennifer Betz
I stopped in to make copies and was pleasantly pleased with how helpful and friendly the staff was! Especially Trina! Super service!
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February 2023 by MANOJ MUTTAMSETTY
The employee who is white and beard here is like the rudest guy that I ever talked to this city! Will never comeback over here again
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January 2023 by Mohsen
Very professional stuff there and please try to fix the service outage issue to avoid any inconvenience
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September 2022 by Mohsen Aldarurah
Very professional stuff there and please try to fix the service outage issue to avoid any inconvenience
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August 2022 by gwrety dfsgtr
I make regular orders from different Fedex office stores across the country for my business and I must say the service in this specific store , relatively to other Fedex stores, and objectively as a customer, is the worst. There isn't a task small enough that it isn't over their head. Simply a bunch if highly incompetent people!If you can - Stay away!
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August 2022 by Sonia Ramelle
Carol from the Bancroft location was very rude. So rude to the point I had to ask her to stop yelling at me just because she’s “busy” and “frustrated.” I asked for her name and she refused to give it to me. Thank goodness I had an employee present to get me her name to leave this review. I will not ever come to this location nor will I recommend since this wasn’t my first time running into issues with good service.
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May 2022 by Ellyn Loss
Damon is amazing! He went out of his way to provide the most efficient and kind service.
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April 2022 by K Haynes
Polite and professional. I was greeted when I walked through the door and asked if I needed help. Damon took the time to show me how the self service options have updated, he was extremely helpful.
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December 2021 by Michael Lozada
My item is already delayed which i understand. I expected to receive the package based on tracking info. I didn't go to work to get this item but i didn't get a notice from the driver who just left a door tag. That same day i put it on hold on a fedex location so i can just pick it up the following day per the tracking info. That next day they sent me a notice that it's delayed and now in another location further away from me. Per tracking info, it is delayed again for another 2 days. I called and told them i will pick it up wherever it is right now even if i have to drive far since it is an emergency package. Fedex said they won't allow me to pick it up. I am really upset. Package was in my area 3 times but never left it on fedex location close to me which i can just pick it up the following day. UPS will inform me the item is in their location where i can get it. Fedex don't care at all. I can tell their operation is totally moronic. They don't use their brains and just drag your items into further delays. Kudos to their management! It's overall, not just on one place. Totally not happy!
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November 2021 by Michael Clark
They don’t listen to details when sending out a package. Be careful they’ll have you package being delivered all wrong ??♂️ One of my packages was lost in the mail and I still haven’t heard anything
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November 2021 by Eugene Krishtopin
After reading the negative reviews I wondered how bad could this place actually be. It’s worse than the reviews make it out to be. Totally inept employees. Avoid this location and go to a different FedEx or even a drop off point to avoid a headache with this location.
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November 2021 by yassir5505
Terrible, lying, useless, thieves. They keep changing delivery date and their customer service is useless. Been over 2 weeks and I still haven't gotten my package that they said would be here over 2 weeks ago. They won't let me pick it up, and they won't give me my item already.
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October 2021 by Lady A
Very patient, courteous customer service and affordable. I also picked up a huge 2022 desk calendar on sale for $5. Thanks FedEx!
