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October 2023 by Jasmine Doe
Just bought my suv from them and they were very quick and accommodating! Thanks so much for finding me what I was looking for!
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September 2023 by Rogers Jackson
I purchased a 2009 GMC DENALI from First Choice Auto and five weeks later the engine locked up. So I called First Choice Auto and was told that I would have to get it towed to the car lot on my dime and the lady was very nasty and unprofessional. I had it towed to the lot and after their mechanic looked at it I was told that they would do the labor for free and I would have to pay $4000 for the engine plus still pay $9000 for the balance.They weren't willing to give me another vehicle to keep my business. I was told that it was a as is contract and I was offered a extended warranty which I wasn't. The lady pushed the paperwork through the opening and told me to sign where she marked and that was it. The only thing I did was get the oil changed to the vehicle. I traded in a running car and a $1000 to get the SUV. Now I have nothing and I'm a amputee so I need a vehicle. It's a shame how they take your money and screw you after they've sold you a faulty vehicle and then talk to you very nasty. I would never recommend these people to anyone.
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September 2023 by Jacob Hagan
Worse place ever bought a car outright put money into getting it right got it going good nxt thing uk I’m driving nd engine blows didn’t even have the car for a month.
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September 2023 by Neeka E.
I have been buying cars from Ahmed for over a decade. He and his Staff are amazing. If you need a car fast they will get you on the road same day.
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September 2023 by Rogers J.
I purchased a 2009 GMC DENALI from First Choice Auto on July 22nd 2023. On August 29th 2023 I was driving and the truck started making a loud noise and I turned it off and waited. When I started it back up and the noise still was there and all of the sudden the truck engine stopped. I called First Choice and I was told that I would have to get it towed to them on my dime so they can have their mechanic to look at it. I had it towed to them and when I was contacted I was told that they wanted me to pay $4000 for the engine and they would do the labor for free and I would still have to finish paying $9000 for the cost of the truck. That's not fair to me. The lady who I talked to told me that she had told me that I could've taken out an extended warranty that she offered me when I bought it but she NEVER offered me a extended warranty. When I was buying it she just shoved paperwork through the opening and said... sign your name where I have marked the papers. True enough I take some of the blame for not reading what I was signing. I would NEVER send someone over there to buy a box of plastic bags from First Choice let alone a vehicle from them. You would think that they would've worked with me and put me in something else to continue to do business with me like I asked them to but the answer that I got was free labor after I pay $4000 for another engine. It's really sad and a shame how we have businesses here and Toledo like First Choice Auto who takes people's money and bilk them and take the attitude that they took with me instead of doing good business with their customers. I even gave them a good running car in trade for the truck along with some money now I have nothing in front of my house. I wish they I had've listened to my friend when he warned me about doing business with First Choice Auto. But I gave them the benefit of the doubt and got screwed over.
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August 2023 by Nikki
Literally only needed down payment and insurance to drive away. Most of the lower down payment cars had a check engine light, really high miles, or something else wrong with them. You get what you pay for. Don't go here expecting to get a brand new car.It's a decent place to buy from if you have trouble buying from a traditional lot or verifying your income.
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August 2023 by KIARA GRAY
Ahmad is always helpful… I’ve been here a few times and I’m always my own review! I’ve had nothing but good experiences with First Choice Auto Finance…. Thank you so much Ahmad and the First Choice staff
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July 2023 by Trenton Hartley
I originally had a fast and easy experience that I had no complaints about but ofcourse after 4 months of dealing with them I realized they are grimy and money hungry just like everyone else!
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July 2023 by BL G
The car I purchased after I drove it off the lot, had to have over $3000 worth of repairs. I was told it was in good shape. I even test drove it but once it got out on the road it needed a lot of work. I would never buy another car from these people again. Not only are they not professional they’re your typical car salesman, and would sell you anything and lie about the condition of the car.
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July 2023 by Charlie Barber
Very good place to get a vehicle. Just gotta make sure your payment is on time and keep insurance on your vehicle. Strictly enforced!
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June 2023 by 808tube
In one response to a review the owner says they know the laws, and in another response they told someone else they couldn't sell a car to them because they didn't provide a license. I was just wondering what law in what state says you can't buy and own a car without one? Clearly you can't let them drive off with it but they could easily have had a tow. Obviously I don't know how belligerent this guy was but stop with the misinformation.
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June 2023 by Sam W.
you get what you pay for. Most of these cars have over 200k miles so of course they're going to have issues. I was lucky to get a car at 133,000. immediately I had to get an oil change and filter change, 2 new tires and new spark plugs. am I mad at it? no. I have a car that runs and Im grateful. as someone who gets denied everywhere or told I have to have a 3k down payment, it was my only option and I am actually pretty happy with it. the ladies in the office are super nice and they will work with you if you try to work with them.
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June 2023 by Krishtol Krish M.
I will save you, the pain, heartache, and money by telling you not to buy a car from this place, your car will start to show problems within the first 90 days and they will not compensate you or work with you at all. You're just stuck with a fucked up vehicle that you have to make payments on and try to get fixed. It's a complete scam do not go to this car lot to buy a car or you will be sorry.
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May 2023 by Amarre'l P.
this car lot is this absolute fcking worst will come get your car with no hesitation! very rude people have no respect for their customers, sells sh*tty cars do not care about you or your situation please make the right choice & don't go to first choice this is definitely the last choice you ever wanna have they definitely need to be looked into money hungry btches
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April 2023 by Haley Wolf
Awesome customer service . Got me into the exact jeep I wanted and hooked me up with the cheapest insurance for me ! Great place ! I’m in love with my jeep !!
