-
March 2024 by Taylor C.
recently got my furniture, and so excited fit perfectly in my home and everybody was a great help! I found my stuff right away and was in love.
-
October 2023 by Amy G.
Reynolds Road store maumee ! Couldn't get a call back for days ! Paid cash ! Furniture was delivered and not set up as I paid for and guess what. Can't get no answer again !!!! Guy was nice to take my money. I changed it to 4 stars because owner made it right and sent someone to do it..
-
October 2023 by MrMikelew2929
Furniture Palace is a wonderful place to shop for your furniture. Isaiah was a great salesman. He didn't hound me, answered every question proficiently, and walked me through all the fine details. He even gave me a discount over $100. Purchase was made in less than 10 minutes after deciding what I wanted. I would recommend them to anyone.
-
October 2023 by Will Mckinney
So I am changing my initial rating due to the delivery experience I had Today. I spoke directly with the manager/owner of the delivery service when making my appointment for delivery. I was told that the driver would do a 30 min call ahead before arrival. I specifically requested that as well. Before delivery I called, left message, as well as text the delivery company to make sure they would provide the call ahead. Its 2 hrs later and still no call back. In addition to that. I was assured by the delivery company that the delivery people would have shoe covers. I called the manager and asked him specifically because I would have my carpet cleaned before delivery. The young men showed up with no shoe covers at all. No call ahead, unable to reach any type supervision or management. Absolutelyterrible delivery service!!!! The kids were great. The process was horrible. Would not recommend!!!!
-
September 2023 by Kathleen Gonzales
Adam was such a nice guy and very professional. He didn't treat me less than because I was shopping without my husband. Will definitely recommend Furniture Palace and especially Adam.
-
September 2023 by Leah G
Mandy is a great sales associate. She almost got me to purchase a couch but I don’t want one yet. Just came to look at them today and buy a new king mattress.?? She helped me find a new mattress though and dealt with my picky indecisive self. The warranty is what sold me. Great warranty offer for 5 years.
-
August 2023 by William I.
We just purchased a bedroom set and the delivery guys. Ripped and tears in the mattress and didn't install the drawers correct. They had to send a service guy put to fix the drawers and repair the mattress. The service Guy juan we had to call him to see what they where going to do. The repair guy said he couldn't repair the mattress and told us he called the service management to let hi. Know the status of the mattress. The service guy told us he never called him . Wich was a lie cause he told he was calling him when he fot in his vehicle. We received no calls from the owner, juan will call but won't leave a message. So now we have a mattress with tears in it . Stay away from this company.
-
June 2023 by Sameer Taweel
My favorite furniture store to shop at! I ordered an Ashley sofa at half the price I would have got it from another store. They had it in stock and I was able to have it delivered the next day. My salesman was very helpful and not too pushy I will be back to buy my bedroom set from here. I saw many styles that I like.
-
June 2023 by Lisa Ramos
Isaiah is Amazing!! Helped with a beautiful new sectional for my home!! Now my family can sit and fit comfortably..I will definitely refer anyone else to such a nice selection!!
-
June 2023 by Dakota Jones
The furniture store was very clean, everyone was friendly, and they had such a good furniture selection. We decided to take a look again in a couple months as they didn’t have anything to catch my eye. But our salesperson Andrew H. Was absolutely amazing and so helpful. Definitely recommend him for our next trip in, and for anyone else looking to buy. Recommend him, their sales team, store, and prices. Great job guys!
-
May 2023 by Madison Pettry
Andrew is a fantastic salesman! Highly recommended him, very knowledgeable, friendly and most importantly not pushy!He assisted in purchasing a new bed today and never once got pushy on buying anything. Absolutely wonderful
-
May 2023 by Ryan Pineapple
Was on their site looking at some outdoor patio furniture. I wanted to get something different from all the other box stores. The style I really liked was sold out on the site, so I made a call to the store. Talked to Andrew & within minutes he was able to order me the set I was looking at on their site. I told him I was also looking for a bar if he could help me on that. While on the phone he shot me some pics of the kinds & styles he could get & we were able to put that on my order as well. It was impressive that while we live in an internet driven world these days that I was able to talk to someone & help me find what I was looking for & too boot that the person on the other end was capable of helping. Nice work Andrew! I owe you a drink for my new bar buddy
-
May 2023 by Jacob Riley
Nick Syroka is an exceptional furniture salesman who knows all about exceptional customer service. He was so diligent throughout the process, listening to my requirements and helping me find the ideal sectional for my great room. Nick is incredibly knowledgeable and answered all of my questions in an easy-to-understand manner. To top it all off, he gave me a fantastic deal which made this purchase a true winner!
-
May 2023 by Julie Garcia
We had a wonderful experience with Andrew Heath! He was amazing and very knowledgeable about any item we inquired about. We look forward to going back and getting more stuff thanks to his great service!!
-
May 2023 by Amy
Andrew is a great salesman. He helped furnish my whole house in less than a hour. very creative with his approach and very patient. Never pushed us to buy anything we didn’t want.
