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August 2023 by Gary Perlinski
Unfortunately Ballas has let me down in a big way.
4 years ago I had a front end accident which some significant damage. My insurance would not total out my car but they took it to Ballas for some extensive repair. My car has been constantly having issues throughout the years but no one was sure of what was wrong. Finally honda in maumme looked under the hood of my car and noticed my radiator was not properly connected and there was some heavy wiring issues. Honda is extremely confident it was a repair not fully completed from my accident. when I contacted Ballas they said due to it being 4 years they will not cover any cost of repairs. I'm not a car guy so highly dissatisfied that I trusted this company to make the repairs they should of done years ago.
I wouldn't recommend going to Ballas if you plan on keeping your vehicle for a more than a couple of year's.
granted staff was very nice and professional with me when my car was being fixed so not sure if this is management not wanting to correct an issue or bad policy
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May 2023 by Scott Klingler Sr.
I had a really good experience on a recent purchase of of parts and accessories. I couldn’t ask for better service and more cordial people than I dealt with.
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May 2023 by Gary Resnick
Great staff and easy to do business with
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February 2018 by Nicholas C.
I strongly advise against purchasing or getting you vehicle serviced at George Ballas Buick GMC. The service department lies straight to your face. Took my 2016 vehicle in for a sun roof leak and for a new radio and they never ordered the radio and said they did extensive testing to ensure the sun roof was not leaking. We drove by the dealership several times that day and it never moved from the parking spot they originally moved it to. The service reps will call you and leave a message but you can never get back in touch with them. When you ask to speak with the service manager they are surprisingly not available. I will not purchase another new vehicle or choose to get the current one I have serviced at this dealership again.
