Health Care Solutions is a company that offers expert customer service and robust clinical staff to support individuals with chronic illnesses. They provide 24/7 support, in-home instruction, and set-up, as well as a range of products including respiratory and oxygen care and durable medical equipment. While some employees are caring and knowledgeable, others may not meet the same standards. Despite some inconsistencies, the company has received praise for its kind and sincere customer service, with some employees going above and beyond to accommodate patients' needs. The office staff are particularly commended for their efforts. However, there have been instances of delivery issues and frustrated customers. Overall, Health Care Solutions aims to keep patients safe at home and out of the hospital.
They had our order ready early. They called the day before to verify if we needed anything else. Great job team Toledo!
November 2025
Rachel was absolutely great! I was able to get right in, quick easy and everything is explained in detail before you leave. No issues with insurance at all. Great place and even better people. Highly recommend!!
October 2025
Very helpful. I needed help setting up my oxygen needs on my return from Florida and they understood my needs and told me everything would be taken care of.