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September 2023 by John Peters
The staff is top notch with an abundance of knowledge, yet listens to your concerns and or needs without being pushy or over bearing . Their ability to see what other jewelry my fiance was wearing and bring things to the table that we or she would not have considered otherwise and we were all able to create a beautiful ensemble of rings and bands that not only did we not expect to find but be within our budget !! It was truly a great experience for us.
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August 2023 by melissa chevalier
Absolutely LOVE my earrings. Thought I wanted a bezel or 4 prong set (which were great) but the salesperson encouraged me to try on the 3 prong martini setting as well. Wow, so glad I did! And they changed out the posts to screw backs on the same day. Great Jeweler, highly recommend!
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July 2023 by Kevin P
If you’re struggling to pick a store to begin shopping for that someone special, this is without a doubt the best place to go. Family owned with a no-pressure atmosphere and a staff that actually listens to your wants and needs. Their wide variety of options ensures that there is truly something for anyone. Michael made the entire experience easy and painless. Don’t hesitate to walk right in as you’re sure to find exactly what you are looking for!
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July 2023 by Alan Golding
Jeffery and his team were great to work with. All the details were handled promptly and professionally! My fiancé loves her ring!!
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May 2023 by Linda Coss
Friendly atmosphere and very helpful. We were looking for a local jeweler that repaired in house and we found them. We can't wait to see the results. Great selection of jewelry too.
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May 2023 by Jacob Buck
A Truly Dazzling Experience at Jeffrey Mann Fine Jewelers!I had the absolute pleasure of visiting Jeffrey Mann Fine Jewelers in Toledo, Ohio and my experience was nothing short of exceptional. From the moment I walked in, I was welcomed with a warm smile and an atmosphere that perfectly balanced luxury with comfort.The staff at Jeffrey Mann are truly top-notch professionals. They are knowledgeable, patient, and personable, which made navigating through their extensive selection of stunning pieces a delight rather than a daunting task. Whether you're a seasoned jewelry connoisseur or a novice, they make it a point to educate you about their collection without any pressure to purchase.What truly set Jeffrey Mann apart for me was their exquisite selection of jewelry. Their collection beautifully combines timeless elegance with contemporary design, ensuring there's something for everyone. I was particularly impressed with their custom design services - the jeweler took the time to understand my vision and executed it flawlessly, resulting in a unique piece that I will cherish forever.Another aspect worth mentioning is their ethical sourcing practices. It was heartening to learn that Jeffrey Mann is committed to responsible sourcing, giving me peace of mind knowing that my purchase is not only beautiful but also ethically made.Lastly, I have to commend their exceptional customer service post-purchase. The care instructions and warranty details provided reassured me that they stand behind their products and value their customers even after a sale is made.In summary, Jeffrey Mann Fine Jewelers has set a high bar for quality, craftsmanship, and customer service. This isn't just a store, it's an experience - one that leaves you with not just a stunning piece of jewelry, but also a story to tell. I can't recommend them enough and I am certain I'll be a returning customer for many years to come.
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May 2023 by Jason Levine
They did a wonderful job navigating my wife and I through the process of getting wedding rings. I had an issue with my ring and they took it back and we got a different one without question or hesitation. I would definitely use them again and highly recommend!
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May 2023 by jacob droski
Mike C. Was extremely helpful in working with me in repairing an old necklace I needed for a trip. He was fast, knowledgeable, and even had recommendations for my upcoming trip. Professional and caring customer service that felt personal. Thank you, definitely a customer for life!
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April 2023 by Elena Kirkbride
Mr. and Mrs. Mann were so wonderful to my boyfriend and I. They provided us options that I hadn’t even considered in terms of the cut of diamond and I’m so grateful they did because that’s the ring I ended up with. They took their time and ensured that I was happy with my choice. Highly recommend! :)
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March 2023 by Wyatt Cook
I was very happy with the service here. They had exactly what I was looking for, were up front with their pricing and were very friendly. I visited a few other jewelers and none of them were able to match the selection, service and price I got at Jeffrey Mann's.
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February 2023 by kristen zomkowski
Amazing customer service! They treat you like their own family. From the minute we opened the door we felt welcomed. No pressure. Fabulous experience. Jeffrey Mann Jewelers will always be apart of our wedding day. Very high quality at an affordable price. Thank you so much for helping us create a priceless memory . We will be customers for life there is no doubt. Put your trust in Trina and their staff.
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February 2023 by Tyrone Taylor
I stopped in to do some last minute Christmas shopping and was greeted with a drink upon entering the store. I didn't know what I was looking for but after a couple visits and looking at just about everything they had to offer, something finally stood out. Jeff, his wife and the entire staff were very friendly, knowledgeable and easy to talk to. Was a great experience from front to back. This is definitely my store of choice for anything jewelry related for many years and purchases to come!
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February 2023 by Cara Godbey
As someone who is only 21, I was super excited to get my family heirlooms resized, cleaned, and a chain clasp replaced, I am highly disappointed with the services I paid for. I was recommended to use Jeffrey Mann by a family friend and after research I was confident to use them for the services I needed. While being in there I was resized for a my ring then also agreed to get a clasp replaced to a different style, specifically a lobster clasp. When I returned to pick up my pieces, my necklace was not cleaned nor was the clasp replaced to the agreed style. I brought up that this wasn't correct and was told it was still a new clasp with no apology and had to pay for it. They offered to re-do it after I said I was disappointed, but I was unable to come back again to retrieve my necklace. I am beyond frustrated that I still had to pay for something that was not agreed on nor what I wanted, and now I am buying a new chain all together because this was not what I wanted at all. I was super excited for this process and am now left bummed out. I am not sure if it was because I was young and thought I just wouldn't notice, but overall for being a fine jeweler I would have expected a higher level of service. This would never be a place I would recommend to anyone. Attention to detail did not seem up to par in my opinion.After bringing up my concern I was reached out to by Jeffrey Mann to talk through my experience. He quickly talked through options to solve the issue and apologized for any mistakes. The way things were handled showed a lot of integrity by the business and I appreciated the personal aspect.
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February 2023 by Troy Secrest
Been meaning to write this for awhile, but I was more focused on buying a ring and proposing, which this location did not help with at all.I came in this this store this past summer and gave them my budget, I was then shown multiple stones, settings that were far outside of the budget I gave them, and it was not even close. Telling them 1-2k and then shown stones 3x of the budget. I told them again my budget and it was ignored again.I thanked them for their time and ran out of there as fast as I could. I understand uoselling, but this was just down right insulating.
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December 2022 by Patrick Frisbie
I called Jeffrey to discuss with him a specific ring I wanted to buy. Three days later I was at his store to pick it up! The brilliance of the stone was spectacular. I cannot recommend Jeffrey and his staff more highly! Thank you!!!