Leslie's is known for its excellent customer service and extremely helpful, friendly staff. The team is absolutely amazing, very knowledgeable, and helpful with every scenario, from diagnosing pool issues to explaining hot tub maintenance. They patiently take time to explain things, provide helpful tips, and offer solutions that result in clear, fixed pools. The staff consistently goes above and beyond, even assisting with significant problems outside of normal duties, showing how much they care about their customers. While prices can be more than online, the exceptional help, support, and information provided are widely considered worth it. Customers report being beyond happy with the service and describe the experience as awesome.
This store provided me with exceptional customer service. I forgot my receipt for a return and they provided me with store credit and helped me unload my return from my car.
June 2025
Had the part I needed. Great customer service by the person in the store.
August 2024
Always knowledgeable and friendly staff. A+ in my book
