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August 2022 by Marie Manzan
Rude and 0 star service - would not rent to a moving company only because the driver refused to provide Social Security Number! If you value privacy and you don't want to provide your SSN - DO NOT GO HERE!
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August 2022 by Sprocket
Worst customer service. They refused my request for room because I did not have social security card on me . This is ridiculous
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August 2022 by Maxim Nikitin
They refused me moving in because I’m immigrant with no social security number. Discrimination!
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August 2022 by Andriy Yakubyak
Why do they need your all data including your bank info ssn ..? Looks really strange…
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August 2022 by Игорь Набатов
Bad service. They are so mean to customers
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August 2022 by Данияр Кулназаров
I have never get bad service like this
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October 2021 by Richye Maran
So far so good
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September 2021 by Benita Richardson
Lisa was great!
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May 2021 by Lisa Bunde
Pam was awesome in getting us together with the right storage unit.
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April 2021 by Dora Campbell
Nice and clean
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December 2020 by M.G. Hamilton
If I could rate them a 0 I would. I received a call from the location on Telegraph Rd in Toledo, Ohio telling me that another customer had ACCIDENTALLY cut the lock on my unit. Said she's dyslexic. I don't care if she has 2 empty eye sockets. It was wrong. I had to make a police report because Lock It Up refuses to tell me who she is. Their video cameras are extremely faulty because the Detective said she couldn't see anything. ALL I WANT IS MY MERCHANDISE BACK.Why are they protecting a thief? I wonder if it's not an inside job because last week I called and the same woman that called and told me my unit had been broken into informed me that she was instructed NOT to discuss it with me. I don't understand all the secrecy so off to court I go and they will end up paying for my things that were stolen and attorney's fee and cost of court...IF YOU HAVE SOMETHING YOU WANT TO KEEP, DO NOT STORE IT WITH THIS COMPANY... THEIR SECURITY CAMERAS ARE EXTREMELY FAULTY AT BEST AND IF SOMETHING SHOULD HAPPEN TO YOUR UNIT THEY YOU'RE OUT OF LUCK. Marshia Hamilton... I APPROVE THIS MESSAGE.
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November 2020 by Doris Cortland
Nice clean facility.
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September 2020 by Jane Vasquez
Kim is the absolutely the best. I always recommend to friends and family.
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September 2020 by Leah Taylor
Great prices, friendly people!
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September 2020 by Keoshi Ming
Very friendly and helpful
