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March 2024 by Rhonda Clancy
Great service, friendly, helpful and kind
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February 2024 by lamar lightner
Great customer service and and received a great deal on a set Cooper tires ?
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February 2024 by Jeremiah Nevel
When my 65 year old mother asked to get her tires filled up with air and the guy said there's a air hose out side u can do it ur self when it was 9* outside ya my mom was willing to pay for them to do it I would never and I mean never recommend this place ever again and the guy that said that to my mom one day you will be that old and not moving like you should and I hope and pray no one does that to you
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December 2023 by Gary Snyder
Excellent service and experience. Got there at the right time and was out the door with new tires before I knew it
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December 2023 by Douglas Brunt
Very good work! New tires, went well on installation. Drives great!
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November 2023 by Melissa Bryan
Awesome quality service, great communication skills and friendly and polite
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October 2023 by Jason M
Had a couple bolts break at a joint in my exhaust, most of it was hanging and almost scraping on the ground. The tech took 10mins and replaced the bolts, FREE OF CHARGE! Great service!
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October 2023 by Brad Clift
Monroe Services is an all-around great service center. I get my oil changed here every time. They get .e in and out quick, about 30 minutes. They look over my truck and inform me of issues I may be having or issues that may come up in the near future. The staff is attentive and friendly, this is why I always go here for my truck issues.
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October 2023 by Tom Paul
I had a brake issue while in town visiting my kid. They got it right in, called promptly with a diagnosis and repair options. The vehicle was fixed and I was driving it within two hours later. Thank you!!
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July 2023 by Ash B (Ash)
Horrible experience. Definitely do not recommend going here. Quality brake and muffler on collingwood is cheaper, cleaner and more professional. The shop told us the car would be ready same day, called 1 hour before we were told it would be ready for pick up to tell us the part that they ordered was wrong and they had to get a new one, so it wouldn’t be ready till the next day. Had to rent a car and they didn’t offer any discounts or any kind of anything for the complete inconvenience of the company ordering the wrong part because they didn’t check the part number on it before ordering. When we picked up the car the following day the steering wheel, center console, gear shift, and door panels was covered in oil and dirt.
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July 2023 by Robert Whitney
Unfortunately there was a mix-up with the location of the shop I'd scheduled an oil change with and I didn't have enough time that day to drive elsewhere for the service. I was a regular at your Brooklyn, Ohio shop and I always experienced top notch service. Just from my treatment at the service desk I can tell that your store is in line of what I expect when I pull my car into a Monro.
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March 2023 by Cade R.
The employee, Jim, closing this shop on Monday, March 6th should be commended and rewarded for being accommodating and selfless. My fiancée hit a screw in the road and drove straight to Monro (about 5 minutes) after losing air pressure and getting a warning. The employee was to close the store in 5 minutes, but stayed and patched her tire up with no questions asked, and didn't even want to charge for the work. Rare and exceptional customer service.
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February 2023 by Andrea Weatherbee
I wouldn't recommend this place to anyone I took my car in to see what was wrong with it they couldn't even fix it then when I got home I noticed they scratched my door all the way down to the metal and they are refusing to pay to fix it
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January 2023 by Twin Mark w
For when I walked into when I walked out the person was so nice I was in and out for an oil change and great prices
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January 2023 by Clifford Majors Sr
I would definitely recommend this place for auto repairs. They're are experienced and they don't take long. Polite, professional, and knowledgeable.
