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April 2024 by Dominique Garland
Calvin and his team are wonderful! I took my car in for what I thought would be a simple alignment, they found I needed new tires and had bent rods that needed replaced. They completed the repair within 24hrs of having my vehicle. I'm so grateful for their expertise, as the tire shop I went to a month before gave no warning about the bent rods & misalignment. My car is good as new now, I'll be a returning customer for as long as I live here!
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April 2024 by WILLIAM ELLIS SR.
Not Good...9 days and $800 later I still have same problem. CAR idle high and no heat but blower working should not cost $800 anyway..got heat but CAR still idles to high..
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March 2024 by Dean Beamont
Reasonable price, Great communication, and prompt service.
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March 2024 by Misty Dienst
I got a flat tire while in town last week, and I called around to 5 different shops, but monro was the only one willing to squeeze me in. They saved my butt! And everyone was incredibly kind.Plus, the shop is next to a record store, so I was able to score some awesome vinyl while I waited!Would recommend!
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March 2024 by Mamba Jettie
Very very slow. Do not make an appointment because it does not mean anything.
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March 2024 by Phil Fox
Their confidence in the matter, eased my tension. They were ?
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March 2024 by Susan Hart-Douglas
Received great service on my 2018 Subaru Outback last week.. The mechanics keep my car in better shape than the dealer's techs ever did. Received estimates for the work. I will return again.
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February 2024 by Jeanette Young
Great service! Knowledgeable, efficient, and courteous staff. Thanks for getting me back on the road safely!!
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February 2024 by Charles Pattin Sr
Great Service and very Helpful throughout All Seasons thanks again
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January 2024 by anon ymous
The new manager Julius sucks. Unprofessional, rude and tried to bait and switch me conveniently “forgetting” agreed upon services and then acting shocked when you don’t want to pay extra for something you explicitly said you were paying for.
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December 2023 by Deon Harris
Went in cause my car was misfiring so I wanted them to switch out my spark plugs for me. They informed me that I had a bad gasket cover so it was actually causing my plugs to get worse then they should've been, They did great work but it was 302$ for just 4 spark plugs and labor. When the spark plugs themselves only cost roughly 9$. Probably won't be back unless I hit the lottery but thank you all.
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December 2023 by Dianna Degraw
I have been doing business with Monro Tire for a few years. My first visit to this location was due to a flat tire. Julius took great care of me explaining why the patch might not last. Brandon did an awesome job getting my new tires on the car. Mike took care of getting checked out & explained my warranty. They made a bad day better with the fast & friendly service
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December 2023 by Kelly Mack
Good People, Good ServiceMy car needed brakes and my preferred body shop (Warren Street Garage) was booked so I went on Google and found Monro Auto Service. My car was towed in and like a lot of females I was worried about being overcharged or told that I need a million and one other things repaired. Thankfully, I had a great experience! Mr. Julius (Manager) was great. He was very professional, patient, and explained to me what I needed, why, and how much. He also told me about different payment options that were available since my repair was a little costly. There is another repair I want before the snow comes and because of the customer service I received I'm going to come back here and get it done.***Gave Mr. Julius a little shock when he seen my rotor?***
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December 2023 by Ashley Jelks
Great, service from Julius and his staff! Their thorough diagnostic helped me solve the problem with my car, and fixed my windshield fluid problem! They also gave sound advice for future vehicle shopping. Very rare gem ?
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December 2023 by Kristin Moncrief
I came in with an emergency and Julius very quickly helped me solve the problem and eased my frustration and anxiety. Although it was unexpected the experience was overall a good one. Thanks to Julius and his team for all their help
