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January 2024 by DHolmes419 H.
the price of the woodburiby fireplace insert was priced competitively. Installation went well, no issues. have used it a dozen times now with no issues.
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November 2023 by Carl Holzhauer
They have a lot of fireplaces, inserts, and gas logs in stock for you to look at
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September 2023 by Katie Branam
Personalized care. Excellent service, and very helpful.
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February 2023 by Kurt W. Bartlett
Will waste your time - just call someone else...
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December 2022 by Faye S.
The store seemed to have a lot of nice stuff but service was terrible. A man with a red beard kind of waited on us. He was very rude and short talking to us. Seemed annoyed with us. He pointed to a room off to the side where there were products of gas logs sets. We had dimensions of our fireplace but he didn't have any suggestions for the dimensions we had. We all stood there for awhile looking at the different sets then just said "ok" and we left. Oh yea, we asked if there was a restroom we could use, and he said "no". We'll shop elsewhere.
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August 2022 by A L
Horrible customer service and awful products.
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March 2022 by David K.
Great products, dismal installation. I spent $2,080.65 on a mortise mantle ($1,640.00 for the mantle, $100.00 for shipping, $200.00 for installation, and remainder tax). They were scheduled to arrive between 3:00pm - 5:00pm. The moment the installers arrive, around 5:15pm, I should have sent them away for reasons that will go unsaid. Let's just say glossy, red eyes. In their infinite wisdom, they decided to find studs by using a small drill bit and randomly started drilling holes. I had to force them to use my stud finder. Eventually, they found the studs. The bracket that secures the mantle to the wall required a total of (8) screws, they used (4). I attempted to remediate that by removing the mantle, but before I did anything, noticed that they glued, yes GLUED the mantle to the metal bracket. I suspect they used Gorilla glue of some sort. So, in the event we ever want to redo the fireplace, it looks like we are SOL. DO NOT go to Myers. Go elsewhere, anywhere. Don't bother calling them if you have an issue. They don't call back.
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February 2022 by Thill Channel
Knowledgeable staff, lots of variety
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September 2021 by G. A. Lowe
The staff are welcoming, knowledgeable and took the time to explain the differences in the types of inserts that they sell. Answered all of our questions and offered some great suggestions. We will purchase your new fireplace from them this fall and will recommend them to all of our family and friends. John is a great salesman!
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July 2021 by simone donato
It's a nice place to be at people are nice the atmosphere's nice very good experience
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May 2021 by Natalie Ramer
Staff friendly and helpful for guidance on the types of fireplaces and options available
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February 2021 by Larry Parker
Get rid of the sales person with a big beard he was a complete j***
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October 2020 by Maryann H.
Zero rating if I could. Shop here if you want to be ripped off. Went in for replacement ceramic fire logs. Sales person John Walker assisted me. Didn't think they could help me with new logs as fireplace was 20-25 yrs. old. He wanted the manufacture, model, serial #...which we could not find. He said that I would probably need a new fireplace, chute, chimney, mantel, brickwork, etc. They have beautiful things but the price was creeping up to $30,000. I got the vibe that the sales approach was I was a d*** damsel in distress and he was going to help me spend a lot of my money. I wouldn't go here if the products and services were free. Stay away. We found what we needed on line for less than $300. That is a 1000% savings.
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July 2020 by William Colyer
A local business that is great. Staff are very helpful. Very knowledgeable about their products, all of which are high quality.
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May 2020 by Craig Kujawski
I work for them
