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December 2023 by Bobbi Hawkins
I have been trying to get Lutheran social services to return phone calls they were giving me rental assistance services supposedly my case manager won't return the phone calls her supervisor won't return phone calls and they've made an agreement with the landlord that I have to pay them the rent amount for so many months and they're not even trying to return my phone calls I've had to reach out to the first call for action in channel 13 just to try to get some answers as to where my landlord's money is and when they expect it to go to them because it's been several months now and my new landlords are now trying to put me out even after they have signed this agreement
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December 2023 by Sondra Wilborn
Amazing people. They have been uplifting they're community for many many years!
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November 2023 by Helping People out!!!
I applied to get rental assistance again and I got approved. Out of nowhere, they needed proof that I used the money for rent when I was previously granted money. I gave them the proof, which was rent receipts, and they said they needed it on letterhead. My leasing office couldn’t provide that to me because it’s not something they have. How fair is that to me? I could get evicted because of something my leasing office doesn’t have? Seriously. Waste of time. Rude employees and they make it overly difficult.
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November 2023 by D C
from June 11, 2023 i have been waiting 4 assistance w my rent, guy at the desk said wait til i get an eviction notice. a lady called needing n4 (which was already turned n back n july) the day b4 she threatened 2 close my case but the n4 was turned n however she didnt take the time 2 read my email thoroughly.
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September 2023 by Melissa Thomas
My caseworker was fast and efficent good place to get help that you need...
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September 2023 by Angela Powers
Very helpful to community. They offer great programs.
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August 2023 by spicer 008
I enjoyed my visit there at the pathway. That's very educational, very professional service. And a clean facility.
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July 2023 by Jennifer Goble
Pathways has always been such an amazing local community resource for many many people who are undeserved/ Or poverty stricken. I thank the people here for their constant compassion of helping Toledo-ins especially through Covid aftermath! they don’t get enough credit for what they provide!
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June 2023 by Ahmad Fakih
Helpful place, the employees there are very nice.
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June 2023 by Heather hummel
I took my papers in and gave them to the lady at the desk and she told me to put it in the black box outside and they will get it. So I did that and they have lost all my paperwork and they can't find it. That had all my personal information in it. I am very upset with them. They say that they will look for them. Those ladies that's in the front they don't do there job at all.
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May 2023 by Stephanie
Pathway hires people, doesn’t train them, and then fires them for making mistakes they didn’t even know were mistakes. For an organization that strives to foster a sense of belonging in our community, y’all don’t treat your employees as such.
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May 2023 by Shanon Houk
They are so caring everyone of them they help you no matter what I don't know where I'd be if I didn't have them thank you so much for everything
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April 2023 by MandaPanda 01
This is a great place in the community that can help you with a lot of things! If you need help with your taxes, if you need help with your electric, your water, your sewer. This is the place to go to if you are experiencing financial hardship and just need a little bit of help to get you through. This place is conveniently located. There is security there there is parking provided.
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March 2023 by kiesha “PINKY” makins
Pathway is a Local place that HELPS THOSE IN NEED WITH DIFFERENT THINGS I WENT TO GET HELP PAYING MY LIGHT BILL
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February 2023 by Becky
1. Pathways wasn't where I needed to go.2. HEAP was quite a walk down a bad sidewalk the ramp was in disrepair.3. The parking lot entrance was across from the pathways entrance.It made for a long walk for this disabled person..For being a government based building, the sidewalks etc. was in bad shape.
