-
February 2024 by Keith Murrray
Love the dog bathing tubs..
-
February 2024 by Earl Smith
Nice clean atmosphere . Yes you are allowed to bring your pet into the store. Very large selection for your cat dog pets hamsters. Fish ect.
-
November 2023 by Jo Ann E.
Took dog in for grooming and they added $23 for "feet, face and tail" grooming which was NOT requested, making the cost $56. When I stated I didn't feel I should pay for unrequested services the cashier said "You will if you want your dog back." Talked to the manager and the groomer who said the additonal charge was for trimming around the feet, the feathers (back of legs) and the tail. WHAT!?! I specifically told them my dog breed is known for it's fancy tail and not to trim it. But they did. And I've never had any groomer charge to trim the legs when they did the body. After I paid I quiety told the cashier I may not come back and she said "So? Take it up with corporate.", which I did via email. I received a form response and two weeks later I still haven't heard from their "response leader". I didn't want any compensation, just an apology. I won't ever go into their store again ***UPDATE** Finally received a call from the assistant manager who apologized and stated the cashier was reprimanded. She stated the that when they groomed my dog previously they should have charged me the extra $23 for trimming the legs when they did the body as it was corporate price policy. Apparently "corporate" feels it's appropriate for trim a dogs body but leave it's legs furry. To be fair, she did mention they sometimes offer discount coupons on goods and services. Still won't ever go back.
-
November 2023 by Patricia R.
The evening crew is pleasant to interact with. They are eager to help, and this is most appreciated, since I have mobility and lifting problems. I shop there even though it is not the closest store. Their selection of cat food, litter, and treats is fantastic. Going to try the curbside pickup when the weather turns cold and nasty.
-
October 2023 by Tammie Harrison
I was looking for my bag of cat food that we always get and it wasn’t on the shelf, so I flagged down a gentleman that looked real busy, but he went into the back and none was left but did find one bag on the bottom of a cart that had like 10 bags on top and he dug out the one I needed and was happy to help. Wish I got his name. I really did appreciate that. Because I didn’t want to have to go to several different stores to find it. I always have a good experience at the Alexis store in Toledo Ohio. Thanks guys!!
-
October 2023 by Cheryl Wilkins
10-7-2023 had water tested. Was greeted. Didn't have female guppies but neither did another store we went too. Was asked if we needed help by many employees.5-1-2023 My mom who past 2 months ago fish were dying. I took water there and Codie tested it and told me what I needed to do. My water was beyond hard,, it was off the charts. Still working on saving the few I have left. Lost 90%. I had to order a water softener pillow from Amazon it came with in 12 hours. My last hope. But the employees at Pet Supplies were very helpful again..Old postHad what I needed along with 2 employees asked if I needed anything. One took me right to the spot of the item I was looking for. Wish they carried more parakeet cages is all.
-
September 2023 by Carol Rat
Kaleigh you are the best. You saved me money and were genuinely so kind.
-
September 2023 by Joshua Elchert
Our children won fish at a fair. We went to your store to buy better tanks and we were also were instructed to buy expensive fish.We have purchased over 25 fish and they have all died except the original fair fish. Each time your employee give different competing information on how to introduce the fish into our 3 tanks we originally purchased.Today we were treated extremely rudely and asked for a manager who was nice but continued to let the cashier be rude and disruptive. Have video
-
August 2023 by Emily Goodwin
I buy canned dog food and dried dog kibble here because they carry brands that have quality ingredients and 95% of the time are in-stock. They are open late everyday except Sundays. I also use the rewards points program but the points do expire, so act fast on the discounts! I also check instagram for coupon codes which stack ontop of rewards discounts.
-
August 2023 by Amy Adler
I live in Toledo Ohio and rely on Pet Supplies Plus to deliver needed supplies for my family of cats. Their delivery service is excellent. Swift and accurate. This helps me immensely!
-
July 2023 by Khadhra B.
Friendly affordable prices for grooming. I recommend it for dog owner . They have self wash station as well
-
July 2023 by Jan Mick
Returned 2 items without issue, but, don't believe they credited me correctly. Always expensive there. Associates are friendly and helpful.
-
July 2023 by Kathleen L Nidek
Always a well supplied store. Nice employees. Thank you.
-
June 2023 by Amy A.
I love their delivery service. Catfood and litter can be heavy and it's fantastic to order $35 and get things delivered free. They also have a good selection with competitive prices !
-
May 2023 by Todd Bomer (Boomer)
This place has items that aren't available elsewhere.Clean, well lit, well stocked.Five stars
