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January 2025 by Stephanie Hughes
They stole $230 and shut my bank account down
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January 2025 by Mia A.
PNC been a joke over the last year. They aren't honest and change up all the time with their "rules". After years of banking with them I am switching to Key bank as soon as my pending charges clear.
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May 2024 by Dorothy crocker
Over the past 6 months, I have found the Miracle Mile Branch terrible as far as customer service. As POA, I handle my MILs finances long distance. At times, I have needed assistance that need responses within 2 hours and am unsuccessful. I learned today I was misinformed about accessing her IRA funds which forced me to take money from her Home Equity. I tried to reach the next level above Jonathan Hartman who has attitude and they do not respond. I am so looking forward to being in Ohio early June to withdraw all her funds and move it out to a place with better customer service.
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December 2021 by Robert Hughes
Covid-19 woke
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August 2021 by Art Gorajewski
On hold for 45 minutes 9:20 am. I hung up to long of a wait. Went to a different bank they answered in 3 rings.
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March 2020 by Andy Benko
If I could give negative stars, I would. A branch teller messed up a payment on mortgage principal, it took 6 business days to even attempt to correct it, and then 24/48 hours to actually process the correction. Three calls to the branch and much wasted time. This is absolutely ridiculous. Complete lack of customer service at it's finest. I'd recommend you bank with someone else that has a clue.
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August 2019 by AD daoi
One of the most awesome and cheerful people that makes you glad you have an account there especially Dawn and Kathleen they are really interactive funny and genuinely want to help not that the others are they are really cheerful, it's just that I had the pleasure of interacting with these two and I'm glad I did.
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August 2019 by Jennie Huntzinger
Kathleen is very helpful and personable. Very happy customer!
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October 2018 by Michelle Urrutia
They are all really nice in here.
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June 2018 by Friendchell
They are all really nice in here.
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March 2018 by Uncle Chuckles
Branch is easy to see at least
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September 2017 by Administration Team
PROS: Staff is helpful and accommodating. CONS: They have a unorthodox rule that all cash deposits need to have the bills facing THE SAME WAY. This results in normal 5 min deposit taking 30+ minutes. Please fix this. This is inexcusably absurd.
