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January 2024 by Alexandria F
No tellers
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January 2024 by Car Savant
Whoever thought making this location “virtual” was a good idea made a terrible decision. Avoid this location at all costs. What a joke.
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November 2023 by dennis snell
They really are not interested in you or your needs. It's sad because not many years ago this was not true. I highly recommend you use any Bank other than PNC for your financial needs.
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September 2023 by Melissa Sundstrom
It’s all virtual and expect the customer to do their work, just like Lowe’s on Central. Maybe time to take our business elsewhere.
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August 2023 by I A
PNC at Central/McCord has opted to go virtual, which means you cannot enter the lobby and conduct banking services with a teller. PNC virtual assistant banking via the drive-through at this location has "connectivity" issues and is unreliable. This is a major inconvenience for customers and you must travel several miles, out of the way, to another location to receive quality banking customer service. If I could give zero stars to this location, I would. I DO NOT recommend this banking institution.
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July 2023 by Chett O.
This branch used to be really good. Now it is complete waste of space and time! Absolutely pointless going here unless you using the ATM!
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April 2023 by Kara Stribling
Everyone seemed nice, but I just wanted to open a savings and a lot of the bankers were standing around. They said I needed to make an appointment so I went else where.
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March 2023 by David Mandujano
Can’t recommend Shawn Standre enough, he helped us throughout all of our banking needs including opening our first bank account, getting a secured credit card and provided assistance regarding loans and credit worthiness.
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January 2023 by Jasmine Miller
The atm is nice. I have yet to be inside they parking lot and way to get in is a bit rough tho
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August 2022 by Ryan Miller
Great customer service
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August 2022 by Emily Binns
I give it five stars for the employee Devon. He was a huge help with managing my account and making a deposit for me. Also explained some aspects of the online banking that I didn't quiet understand! Even made copies for me when I requested them. The whole experience was quick and easy because of your employee!
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April 2022 by Linda Nieckarz
Great experience! Had to help out a family member in need. Bobbi was great. She went above and beyond to help me out. I walked out with everything I needed. Kudos to PNC and Bobbi!
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February 2022 by Ryan
Was told I needed an appointment to have someone removed from an account. After asking about also opening a new joint checking, we were told they're booked today (us 3 were the only customers) and you're able to do it online.You're not able to do it online because your website says it's still under development.Terrible branch. I'll be transferring my accounts elsewhere.
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March 2021 by Steve Tobis
I only go to the bank once a year to get 3 checks cut for my income taxes. Please keep in mind that I have 3 accounts with PNC 2 personal and 1 business. This branch wanted to charge me $10 per check for a cashiers check and $1.50 per check for convenience checks. After I explained that I had all my money in their bank they still refused to give me a break even on the convenience checks. I stormed out. Later that day I stopped at my branch and the manager politely said 'we can waive the charges on convenience checks for you'. Too bad my branch is closing as the manager really knows about customer service and keeping customers happy. My branch on Sylvania Ave across from Fricker's as always been helpful and understanding. Central Ave branch forget about it! They are just about the fees! Time to relocate all my bank accounts again!
