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December 2023 by Gregrn G
Always great customer service.
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October 2023 by J E.
I was a customer for 20 years. Had numerous loans in the past. They decided to rollout new software. I lost access to my account for the last 5 days. My money transfers in failed. Support said to enroll in the new software. Enrollment failed. Everyone else in line had the same issues. This is the worst rollout I have ever seen(fintech software dev). Losing access to the online banking features was a bummer but not being able to transfer money in anymore is a deal breaker. I hope the money you saved not planning or considering these scenarios is worth losing long term customers.
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January 2022 by Jenn Barrera
Always pleasant and quick to complete transactions on my lunch time
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October 2021 by Mimi Christopher
Omg what else can I say about Mrs victoria crypto on Facebook for she just helped me make the best investment ever and I'm happy.
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April 2021 by Her_Moonlit_Hair
Always pleasant and quick to complete transactions on my lunch time
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May 2020 by Jill A.
I am impressed with Promedica credit union, firstly because their customer service is outstanding, and secondly there are convenient branches in the hospitals, they are also easy to phone, as there is no long waiting lines.
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August 2019 by Andrea Diane
John at Toledo Hospital Branch was very helpful and amazing!!! Best credit union!!
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June 2019 by Michael Rumbaugh
I've been a customer with Promedica for over a decade. Their customer service is unrivaled. I recommend them over any other bank I've been with or heard about. Amanda Berning and a few others have not only had my back, but everyone that puts money into that place. They genuinely care about you and your banking needs. That says something special because they are supposed to look out for your money, not for you to treat them like Dr Phil.
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March 2018 by ann bailey
Promedica Credit Union has been the best experience regarding a financial institution that I have ever had. The help and guidance that they have given me has been more than outstanding! I will never go to another credit union or institution. I highly recommend Promedica Credit Union to everyone!
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August 2017 by Shannon Riven
I absolutely APPRECIATE John at the Main Central Ave. Branch for always being consistent with the great service he provides!! He listens and delivers Every time!� Thank you very much!!�!!!
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May 2017 by Yolanda Perkins
They have frequent issues with breaches in their security system causing them to close members' debit cards, without letting them know. Members find out that their card has been closed when they go to use it for a purchase and it is declined. Then when members called to ask what is going on with their card they are told that due to a breach in security they have canceled their card and have re-issued them a new one which they will hopefully get some time in the next week. No guarantees. There is no warning, one simply find out by trying to use their card and not being able to. It happens multiple times per year, and has actually happened twice within the past 60 days. Fortunately I have been able to find another bank that does not have this issue. Happy Huntington Bank customer who will never be back to Promedica Credit Union!
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November 2016 by Mike Quinn
Fantastic service, great staff, and I got deeply discounted rates on my auto and home insurance!
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May 2016 by zyskyhon films
Reputable