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January 2023 by Coffee925
Clean people are nice!bulk freight co
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June 2022 by Sharon Higgs
I was on the high way on 75 towards Toledo and there was one of there trucks swerving everywhere on the road. I was afraid to pass them. I tried to call the company but everytime they would say they were sorry then pretty much hang up on me. I still know the truck number. I really hope no one gets hurt with whome ever was driving this truck.
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September 2021 by Dan S
Ordered a hot tub cover and they did miss the first estimated delivery date due to some issues on my street, they did call to let me know. When it looked like they'd miss the second date, an employee put it in his personal pickup and dropped it off on his way home from work. I thought this went above and beyond what was expected.
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July 2021 by Drewski
I just got hired in this place and they started me out at a pretty decent amount of money, and even at that on my first day they still gave me a $3 raise I believe me and this place are going to have a long and healthy relationship.
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July 2020 by Steven By Kirk
My job
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May 2020 by Joseph Keil
Saia was contracted by a seller to deliver a go kart we ordered to our PRIVATE residence. After agreeing to deliver the package to our home, Saia got the package to a distribution center 45 minutes from our house. After postponing the delivery, it never came when scheduled. When we called, Saia told us that it was too big for their lift gates to deliver it to us and had to tell us when they spoke with us previously. The General Manager was unwilling to work with us. Customer service had “problems” with their computer and never called back as promised. The regional manager promised me that it would be delivered, but the local distribution center sent it in a truck they had no way to get it off the truck. This was after I had explained I had no way to get it off of a truck. So, with a pick up truck, utility trailer, and a few ratchet straps, I achieved what an international, multi million dollar trucking company couldn’t do with semi trucks and lift gates. So we paid them $250 to have the package brought part of the way and to be delayed on behalf of their poor communication.
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March 2020 by Heather Prokopow
If I could give 0 stars I would. We have left voicemail after voicemail, they failed to deliver on the day we SCHEDULED a delivery for. We called and called on the day of delivery since I took the day off work to receive the package. Then we went IN PERSON to their office to try and just pick up the package and they can't find our custom ordered spa cover?!? Are you KIDDING ME?!? Next call is to my attorney. Unprofessional, unacceptable, lack of communication or customer service.
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March 2020 by locohog91
The guys delivered a package I ordered off ebay. The office lady and driver were both very polite, kinda and helpful. I have never dealt with this company before and I'll say this was a pleasant experience. Thank you
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January 2020 by Kevin Clingaman
One star because zero stars wasn’t an option. Monday’s delivery between noon - 4pm. I get a call at 9:30am “we are here for your delivery”. Great I’m at my office. Call at 11:30 “we are here for your delivery”, uh it’s still not noon but I leave my office early to meet them. (Shipment was damaged due to NO fault of theirs).
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July 2019 by Jay Rambo
Saia had the distinction of being the first freight company to send my company's shipment to the wrong city. Twice. In 24 hours. The only reason I gave this review 2 stars is because the warehouse workers we had contact with were extremely friendly and helpful. The company itself, however, is no longer our main freight company.
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June 2019 by Brady Long
Made an appointment that never showed up waited all day took off work to be there to receive the package. NEVER GOT A PHONE CALL EVEN CONFIRMING THAT THEY COULDN'T GET IT DELIVERED THAT DAY WHEN I MADE AN APPOINTMENT AND TOOK OFF THAT DAY
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February 2019 by How to win. Facts.
These guys are pros. If i never had to deal with those other clowns and only saia id be in heaven!
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January 2019 by Paige LaMont
They somehow managed to lose a 60" Bobcat bucket and a 48" set of Forks. How do you manage to lose something this large? Let alone two things? To make it even better nobody had the decency to call and let me know, so I continued to wait for a delivery that would never happen.
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January 2019 by J majo
Had a large item shipped in. It was a little confusing for my first time but the office and fork lift drivers helped the process and they loaded it on my trailer. I would use this service again.
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January 2019 by SCOTT P
Great customer service at the Toledo terminal...........
