Sally Beauty receives praise for excellent customer service, with staff described as super friendly, helpful, kind, exuberant, and knowledgeable. Employees are noted for knowing their stuff and providing great service, helping customers with color recommendations and solutions. The experience is called a refreshing feeling, leading customers to state they will definitely be back and that the staff are awesome and a credit to the company.
Typically I love this Sally’s but I was told today that a free gift deal on my app was for online purchases only. Yet when I placed an order for in store pick up 3 weeks prior for the same product I didn’t receive the gift then either. Sounds like we need to educate our associates on the deals
August 2024
Chrissy at Monroe Street Market Square in Toledo, Ohio deserves a raise for excellent customer service.! Not only is she kind and exuberant, she also knows her stuff! She's a credit to the company.
May 2024
Krissy at this location is super friendly and helpful such a refreshing feeling from some ladies who I've seen who worked here in the past. Will definitely be back!!
