Sally Beauty receives praise for excellent customer service, with staff described as super friendly, helpful, kind, exuberant, and knowledgeable. Employees are noted for knowing their stuff and providing great service, helping customers with color recommendations and solutions. The experience is called a refreshing feeling, leading customers to state they will definitely be back and that the staff are awesome and a credit to the company.
I was looking for curling irons and Bella was the salesperson who helped me. She was very knowledgeable on the products and where they were located. She didn't just point me in the direction, she took me to where they were. located.
June 2025
Typically I love this Sally’s but I was told today that a free gift deal on my app was for online purchases only. Yet when I placed an order for in store pick up 3 weeks prior for the same product I didn’t receive the gift then either. Sounds like we need to educate our associates on the deals
August 2024
Chrissy at Monroe Street Market Square in Toledo, Ohio deserves a raise for excellent customer service.! Not only is she kind and exuberant, she also knows her stuff! She's a credit to the company.
