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January 2024 by Krystina Koepke
I knew I wanted a sleep number bed before I went in, but it was important to me to try it and find out all the details in person. I would not have gotten the same experience had I ordered it online or possibly the savings because of holiday deals. I also appreciate that they don't have high pressure salespeople. Amy was a delight to work with. Now just anxiously waiting for the bed to be delivered!
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January 2024 by Paul Krarftchick
Great experience bought one.
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December 2023 by Anthony Decker
Horrible customer service. Our bed was supposed to come today between 2 & 5. They called at 242 and told us they would not be coming due to a scheduling conflict. We told that we had gotten rid of our bed the night before but they didn’t care. They told us they would come in 2 weeks and that is the best they could do. I talked to a couple customer service reps and they had no interest in helping us out. Good luck
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October 2023 by Leslie Dani Smith
Oh my, no words can express this review truly! This was by far the best time I've ever had when purchasing ANYTHING! The woman in the Monroe St. Store in Toledo, Ohio. Amie and Cyndi were incredible, charismatic, kind and very knowledgeable. I felt not only listened to, but actually heard. I can't wait to get my sleepnumber bed and go back in to tell them all about my experience. I would recommend this store to everyone! Even if you are just looking into getting one they will help you throughout. Thank you ladies for a very memorable sale!
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June 2023 by Timothy Elek
Kathleen was a rock star. A great soul and a very good sales person. Had me all taken care of in no time. With all of my questions being answered. I can't wait for my first night's sleep on my new bed. Thanks sleep number oh yeah you as well kathleen thanks again for a great experience.
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August 2022 by Bonnie Lieber
Spencer was great! He was very informative and helped us make a difficult decision. We're looking forward to getting our new mattress ? ?
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July 2022 by Roma Bennett
The salesman Spencer was so helpful. He took his time helped my sister pick out just the right bed for her and we were so appreciative. We would go back again and use his service.
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June 2022 by Lance Martin (Yeah)
Informative process prices are very competitive all things considered
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May 2022 by marcella hayes
I was unhappy about being able to receive my free customer appreciation gift during the customer appreciation event. I experienced uses with not receiving my customer code to put in on my inner circle profile on the website.
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April 2022 by Cari Webber
Kathleen was very helpful in guiding us to finding the bed that was just right for us. She was knowledgeable, patient and let us try different options all while not feeling pressured into a sale. We recommend Sleep Number beds for their comfort and adjustability as well as this particular location because the sales ladies were all very nice and approachable to hep make the experience well worth it. Keep it up, ladies!!
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March 2022 by Fred LeFebvre
Excellent set up crew. 30 min and out. Can’t wait to figure out SleepIQ. Replaced a 15 yr old P5 with Queen 360 smart bed
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March 2022 by Jasmine J.
My mother has back problems so sleep number is the best option for her. Ms Amy at the Monroe location in Toledo Ohio is absolutely AMAZING! She helped and was so wonderful to our family! I love that lady like she's family! She definitely deserves a raise and everything good to come to her in the world.
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February 2022 by Jodi Laird
GREAT EXPERIENCE!! Amy was so fun and knowledgeable about all of the products that Sleep Number has to offer. By far the best retail experience we have ever had making an important purchase! We can't wait to get our i8!!
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December 2021 by Bob Hastings
Very nice sales person. She spent a lot of time explaining everything about the Different beds.
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July 2021 by Gene Brown
This was the best experience i personally have had with retail. I went in not knowing what i wanted or what i was looking for. I left with exactly what was perfect for me thanks to the very helpful and extremly educated Jared Henderson. I was greeted at the door with a friendly smile and kind words. I would refer anyone looking for a matress to this particular store.