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January 2024 by John Bacarella jr
Always Helpful
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October 2023 by Antonio Ramos
I do not like the people who at this one rude
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September 2023 by John Doe
They are so nice.. they are so helpful. Made my life 1000x easier.
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May 2023 by Krystal Williams
Awful experience. I only wanted to get internet from them and a salesman tricked me into 'purchasing' 2 lines that he said would be paid for by TMobile. Long story short, that was NOT the case and I immediately canceled the SIM cards, to only be charged for lines I didn't even use let alone activate. Now I know better, NEVER use TMobile. Awful experience.
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May 2023 by charles
Don't waste your money here. We bought a phone with a promo of $800 off, but they refused to honor it. Now, we're stuck with it. It was a very bad experience, and the same may happen to you if you use T-Mobile's service. I don't recommend t mobile
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February 2023 by Craig Riffle
Michelle McLaughlin the is by far the absolute BEST when it comes to customer service!!.
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February 2023 by tammy butler
Love the t-mobile Tuesday. Picked up a free umbrella. ?
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January 2023 by Angela Powers
Sean was very helpful . Was not impressed w the 3 other staff 2 ladys and a guy all had attitutes didnt really wanna do there job. No good people skills . Sean was able to help got me my phone that was under warranty . Answered all of my questions and was very polite .
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November 2022 by Google User
I've been a TMobile customer for years. I received terrible customer service from an older masked woman at this store Sunday afternoon. I came in with a concern regarding my current phone and wanted to look into replacing my current phone in the near future. The woman let me know that they are not trained to help with phones. They are only there to set up the phones and beyond that "is what Google is for". I was very put off by her. I told her that I would just go to another store. She said she was looking up the answers for me, but I had zero trust in the reliability of information from her and I told her I didn't like her attitude. I went to the Monroe Street store where my concerns were easily and properly addressed.
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November 2022 by myisha markham
If I could give 0 stars I would..Man with Grey long beard was very rude, if you don’t like your job , don’t work there worst experience from a phone store that I had ever encountered get better staffing with acknowledgment of their job.
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October 2022 by Emmaleigh
Great place with great people as long as you are signing up or buying something extra, completely indifferent if you have a problem!T-Mobile service is horrible!Signed a 2-Year Contract for the 5G Unlimited Magenta Plan and bought new phones...If you only want to have reliable access to anything that requires data about 50% of the time, than this is definitely the plan and company for you!If you expect to be able to use your service, even just a quick Google search without it "timing out", anytime you need to then you should definitely look into another company!I bought a T-Mobile Signal Booster that increased my data access to about 60%, but that only lasts while I'm in my home.
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October 2022 by Earl Smith
Very helpful quite educated customer service. I highly recommend trying their new home internet service . They're newer 5G phones and service seems to be decent . Plus I like the patience that they have for their customer service goes a long way with me like I say the proofs in the pudding it works good and is very helpful.
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October 2022 by dusky raker-bishop
They were very friendly, knowledgeable and prompt.
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August 2022 by Nykka Lou
It was a good experience. I was in and out swiftly.
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August 2022 by J B
Like most phone stores, except the employees are very helpful and very efficient. Very helpful and knowledgeable in the operation of you phone or tablet
