-
March 2024 by Michael Michalak
03/09/24 7:42PM waited at the drive thru for 10 minutes with no response, drove to the side window and workers were walking past me just looking at me. Terrible customer service, workers should be fired.
-
February 2024 by Shante Carter
I ordered my food through the tropical smoothie app 2/5/24, door dash picked my order up and delivered it to the wrong address because they had a double order. I had to contact door dash and tropical smoothie MULTIPLE TIMES. Door dash refunded my money back to tropical smoothie, tropical smoothie told me I had to wait until the manager got to it. I then was able to speak with the manager and she told me I had to wait to a higher up manager get to it. Then I was told, they had to request a refund for my money. I was then told they couldn’t do it cause it was over $20. Then was told they were able to do it, but something is wrong with their refund system and I have to wait until it’s fixed in order for me to get my money back. It is now 2/17/24 and I’m still waiting for my refund of $24.86 to be sent back to my Apple Pay.
-
February 2024 by Rph Ali Al-Mawla
Almost 10 minutes on drive thru just waiting for someone to take the order from me and cars behind me.I ended up leaving without ordering
-
January 2024 by Steven Bumgarner
Typical 16-18 year old girls who would rather complain about nothing to each other and talk than do their job.
-
January 2024 by andrea cosme
They messed up my smoothie it was so horrible. Called talk to the manager told me to come in the next day. I just left from there and my smoothie is still messed up watery this time. The first time it was chunky how can you mess up a
-
December 2023 by Ben Guthrie
Disappointed again! Shouldn’t a hummus wrap have hummus in it? They should have called it a pickled onion wrap, because 90% of it was pickled onions. Why can’t you just create the item on your own
-
December 2023 by Jenna Ruetz
The owner really needs to teach his employees to acknowledge patrons when they one walk in the door, and two while they're standing at the register for 5 minutes being ignored, from one business owner to another, your staff is terrible...
-
November 2023 by Rickie Moore
I have traveled to Tropical Smoothie from Michigan to Florida stop at every Tropical Smoothie. All have been very clean! Food and Smoothie have been awesome along with service being Phenomenal! Thank you!?
-
October 2023 by Meta Meta
Girl with messy hair and clear fake lashes was incredibly rude to me. I just came in for a birthday drink and she seemed so irritated to help and like she didn't want to be there at all. Get a different job if this place makes you that miserable.
-
September 2023 by Dez
Ordered delivery from here 3 times, forgot half my order and my straws every time. So yeah, if you want food from here, pick it up instead so you can actually say something when they forget everything.
-
August 2023 by Sleezbelieveme
This place is so addictive ???
-
August 2023 by Jasmine Hayes
Decided to walk & today to get me a nice smoothie when I walked into the store no one was at the cash register but a curly head girl did see me she didn’t speak or say someone will be with you then soon as I turned around there was a nice lady by the name of jasmine that took my order had a very nice smile & actually looked like she wanted to be there s/0 to her that’s the type of person u want working inside of your store thank u jasmine for not being rude
-
July 2023 by Marissa Mcdonald
I went last week around 10 and my smoothie was awful the workers were very rude, whenever I come in the evening the workers always are super nice and make my smoothie wonderful every time
-
July 2023 by Nicole Nicole
Smoothie is never blended. Straws and cups break easily.
-
July 2023 by Tara Bell
From now on I will only go to this location on a weekday and early in the morning. That is the only time I get good customer service and my smoothie is made the way I order and pay for it to be made!!!!! I get light ice and pay for extra yogurt so it doesn’t taste like water and for some reason anytime I go on a weekend day the workers don’t care and my drink taste like water, like no matter what I say or how I order it they are gonna make it how they want to !!!!!!
