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January 2024 by W_2633Z
Hey just wanted to give a shout out to a fella by the name of Bob at this location on Laskey Road in Toledo. I called about seeing if I could have a minor problem fixed under the rear wheel well of my car. I just got off work and was only 10 minutes away. He got me in, took a look at it and fixed it within another 10-15 minutes before they closed. And because it only took a few screws to fix I wasn’t charged. That’s some serious customer service!Here’s what I’d like to add, I’m a woman and I loathe trying to go placing to have car work done. I’ve been taken advantage of and was told things that weren’t accurate and more costly. THAT! Is the epitome of things I strongly dislike.I’ve also been quoted a price for other things that I will more and likely return here for repair seeing the prices was much better and $110 dollars less!Thank you Bob for you and your team members assistance in such a great time of need!In kind regards,R.E.W.
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January 2024 by Victor Lawrence
Highly recommended! Good service, friendly atmosphere. Only shop I could find on a Sunday for a tire repair. Got me in quickly. Helped another customer get air in a couple of tires. Went out of his way to help her and me! Thank you Tuffy!!!
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January 2024 by Jai Cee
This location on Laskey is awesome! They are quick and efficient! Mr Bob really stands out. He's an awesome guy and he's very honest. I'll be back in the future for all my maintenance as long as Mr Bob!!!
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January 2024 by Nichole Prater
Left work this afternoon with a flat tire, and called around a few spots none of which said they could take me until later next week. Single mom with one car and a low tire wasn’t the best situation to be in today when we have after school events and work events so I was a little panicky. Called over here at Tuffy on Laskey and the gentleman said bring her on in and we will look at it. Sure enough a piece of metal was stuck in my drivers side tire. I was in and out with a patch in a half an hour at 5:30 on a Thursday night. Life savers in my opinion, because I’m not sure what we would do without it being fixed this weekend. . Could not recommend them enough, super friendly staff as well and great prices .
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January 2024 by Jeff Vernon
I have only needed to use these guys twice. Once for an exhaust leak and today (on a Sunday) to replace a headlamp in the 1° winter weather. Both times they were friendly, precise and affordable. I stopped in today to see if they could do the bulb and they were busy but could do it if I returned in 2 hours. When I returned they got me right in and a few minutes later they were done. It was important to me to have it done as I work at 6am and didn't want to deal with the light being out in these winter conditions.
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January 2024 by john couch
Tuffy provided exceptional service, from beginning to the end. The mechanic was friendly through having a busy period of customers waiting, and answering calls, and he picked me up and brought me back to my car without making me feel as if it is a burden. The car itself drove so much better, and the time frame was within reason.Thanks Tuffy Staff
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December 2023 by Jeston Helton
I went to get an oil change for my truck. They got me in and out in about 20 minutes. My family and I have been taking our vehicles to Tuffy Tire & Auto Service Center for many years. Bob, Charlie and Chris are very knowledgeable mechanics and I have always trusted their diagnosis and opinions of what needs to be done now and what can wait (with safety always being their utmost concern). I've had my father's car worked on here and now my son has his work done here. You are not in business as long as they have been by not doing right by the customer.
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December 2023 by Shannon Michaels
Taking my daughters to school this morning my muffler fell off of the bottom of my car and was dragging on the ground and making the most awful sound! I called my brother because I had no idea where to go. He told me to bring it here as he and my parents have always had great work done here. So I went over and they got my car right in, got the muffler right back on, charged me a very decent price, were very friendly, and got me right out!! I will be taking both of my vehicles here from now on (if) when anything else happens. Thank you all for such a positive, wonderful experience! I appreciate it!
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November 2023 by J Lambert
This place was wonderful. Work was done as told and employees were awesome. Bob up front was great to work with and he took the time with customers even thou they were busy. Will be back.
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November 2023 by Caleb Dwornick
Wife's vehicle had an issue with an exhaust leak, and to make matters worst we were leaving for vacation that afternoon. The guys at Tuffy were able to look at it right away and got it fixed in no time. seriously these guys are the absolute best, next time we need work done we will be returning without hesitation.
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November 2023 by Melissa deye
I took my Jeep in this morning, within an hour they called to let me know the issue and cost for them to fix it. 3 hours after it was ready for me to pick it up. All the other shops I called before Tuffy were at a minimum of 1-2 days before they could even look at it. Very grateful for them to get it diagnosed and fixed in that time frame. Great communication and friendly staff! They'll be at the top of my list for mechanics in the future.Thanks again!! : )
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November 2023 by George Sutherland
Very disappointed with a simple tire repair. My tire was fine. My air compressor was leaking at the stem. They did call a few hours later to tell me it's ready. I didn't notice the white wall was on the inside until I was mounting it. They are willing to switch it back. Why would I if they didn't have something so simple right the first time?
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October 2023 by selena clark
I was stressed out because I thought my tires were gonna fall off. Tuffy got me together real quick with a wheel alignment and the price was very reasonable. I don’t say this lightly, I’m very impressed with their customer service and the service they provided me today! As I spoke to Tom I felt I had come to the right place to have my car repaired and I was right. I watched as he interacted with the other customers and I can say with thee utmost confidence, you cannot go wrong having your vehicle serviced at Tuffy’s.Services: Vehicle Inspection
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October 2023 by Matt Francis
This place is awesome! John and Charlie are absolutely the best! I asked them if they would put a borla Exhaust on my car to wake it up a little and they said....absolutely no problem at all. They were super cool about it and gave me some good advice and suggestions about making the rumble and it paid off for sure. Their professional customer service, knowledge, and quickness to get this job done is unmatched by anyone else. Thank you so much! Couldn't be happier. You guys are awesome!Services: Exhaust
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October 2023 by Sherri Brooks
Have been going here for a few years now. Always great service! I've had oil changes and major repairs. Super happy with prices and the best customer service. Had struts replaced and oil change yesterday.Service: Oil change
