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February 2022 by Zach Gentner
Absolutely awful service. I've used UPS freight in the past and have been very pleased, so I'm not sure what has happened since the acquisition by TForce. I recently booked a residential pickup with a liftgate and it took them 7 days to get a truck out. Each day there was another excuse as to why pickup was delayed. When the driver finally arrived, he refused to pick up the shipment because the item was on locking casters. This is something that I specifically spelled out on the waybill when I booked this shipment! Not once on any of the 3-4 calls that I made throughout the week of trying to get a pickup did someone at TForce tell me this may have been an issue.
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October 2021 by Les Mcmanaway
Now owned by T force, but they still call it ups freight. They shipped my pallet from Florida to Michigan. It made a 12 day pit stop in California preventing a large project from being completed. When I asked them expedite it to get it to me on the time I was given Some bogus excuse and told it would cost me more to expedite even though it was nearly 2 weeks late already. HOW DO YOU SHIP A 400 LB PALLET TO THE WRONG SIDE OF THE COUNTRY AND EXPDCT FHE CUSTOMER TO MAKE IT RIGHT??! NEVER AGAIN
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October 2021 by Fly-N-Fuzz
My shipment was delayed for several days at each terminal along the route. UPS Freight would not provide any explanation for the repeated delays. And they outright lied to me several times.As of right now, they've had my shipment - which was supposed to be delivered within 5 days - for over a week. And they're saying it may be a another week - or more.
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April 2021 by Turki Relle
Nice ?
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January 2021 by Mark Bowman
Awesome people they help me out got right in and out
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December 2020 by david lagrange
My shipment was delayed for several days at each terminal along the route. UPS Freight would not provide any explanation for the repeated delays. And they outright lied to me several times.As of right now, they've had my shipment - which was supposed to be delivered within 5 days - for over a week. And they're saying it may be a another week - or more.
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November 2020 by Vida H.
worst company I have ever dealt with . I have never filed a complaint before online or other, but am extremely angered. they lie about when they will arrive, over and over. 7 lies yesturday, and after waiting for them for 12 hours and told it is now "rescheduled" until today before 2:00. noe they are not here again, did not call me with pick-up time as promised, and probably won't show up Do NOT use ups - terrible company
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May 2020 by Yousef Abu hawa
Thank u staff
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November 2019 by Barbara Anderson
Shipping company but it had a drop box outside for mailing and returning boxes
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September 2019 by Fit4Life
I literally just watched a UPS driver pull up across the street... jump out of the truck with out a package and stick a note on a door!!!! NO PACKAGE!! This is Ridiculous; if you can not do the job please find some one who will. So unprofessional!
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July 2019 by Dale Schoonmaker
Awesome people and.serbice
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June 2019 by Larry Dickinson
Great crew working there. They got my paperwork done really quick and before I knew it I was loaded and on my way. Thanks you for the great service.
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May 2019 by valerie probert
Great helpful establishment
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January 2019 by Denise Speigner
Damn shame they lost a certified letter..Why have the service if you can't deliver a letter.with out loosing it
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December 2018 by Carol Venia-Stokes
Even though I'm affiliated with another transportation company, I have to give a thumbs up to UPS. My daughter ordered a part for her jeep and we had to pick it up. They were friendly, professional and the part arrived in one piece.
