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October 2023 by Shinya
Last time I had to pick up a package from here I first stopped at 8:00 or so? Since that’s what it said online. The door said they open at 8:30. I came back 30 minutes later, Was told they didn’t open until 9:30. Went back a couple hours later, caught them on lunch break. Please post the CORRECT hours online or at least on the door of the building so people don’t get confused and disappointed when running to the post office first thing in the morning just for you to not be open. Now I’ve got 2 packages I’m wanting to pick up, but it say’s you’re “temporarily closed”?? For what reason?? And when will you be opening, because I’ve been waiting for these packages for quite a while and am entirely ready to walk 2 miles to the post office to pick them up…
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September 2023 by Truth6211
If a rating of 0 was available, that would be my rating. On 8/29/2023 informed delivery showed that I was to receive 6 letters. One letter was important, it was from the Toledo Municipal Court probate department. I called the 800 number on 8/30/23 and encountered a professional, courteous, caring man. He tried everything available to him to help me. He told me to call the post office on Dorr, no one ever answers the phone. I went there on the 30th, and once again met a professional, courteous man. He wrote information to inform the supervisor!My regular mail carrier is awesome, an asset! My problem is whenever she's not delivering mail. Often times I don't get my mail pieces. Whenever this happens, I never receive them. It doesn't help to speak to the supervisor, nothing is done. Common sense would be to speak to the carrier that was responsible for delivering that day! But no!Now I am out of $95.00, a money order that was returned by the probate court. Anyone can cash the money order, it was NOT signed. Yesterday, I received a canned response from Christina Villarreal, to inform me that my inquiry was received! This is unacceptable for people NOT to be receiving their mails, and NEVER receive them! It's unacceptable to mail a letter to a recipient in Toledo, and the letter is sent to Michigan, and it takes three working days for the recipient to receive it. I want my six letters that were to be delivered on 8/29/2023 ASAP! Today I received a letter for a different address and different name. I wrote a note and put the letter in my mailbox for the carrier to deliver it to the correct address. I'm not delivering it, I don't work for the USPS!Claudette H
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August 2023 by Tanya Cousino
This is Tanya the clerk here of 3 years, we are not closed ? 8/21/23
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August 2023 by Leah
I had packages be delivered today. I live in an apartment complex with centralized mail locations with locked, USPS boxes just for packages. I get a text stating that "No Access to Delivery Location". Which is odd because I've never had an issue getting packages EVER. So, I run to the mailboxes. None of my actual paper mail is in there, nor my packages. No one ever knocked on my door, anything so the mailman LIED. So, I found him in the neighborhood and asked him for my package and why did he lie. He said he's working overtime so he is skipping the apartment building on purpose. Then proceeded to only give me ONE OF THE TWO PACKAGES!! Why would you lie about delivering a package? Like honestly. Then he lied about the delivery attempt time- it was at 3:41PM when I received the text, but he claimed he attempted delivery at 2:04PM. It's a shame this company lies about attempted delivery! What if it was medication?
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March 2023 by Sartin TV
Failed to deliver package due to animal the animal was in the backyard and always is in the backyard for the past year since we had him and my mail gets delivered every day with no problems. Just put the package on the side door where the mailbox is set it on the step the mail lady or mailman delivers every single day and puts it in a mailbox whether the dog is outside or in the house.
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September 2022 by nathan cready
If there was a choice for negative stars I would award. Some of the most useless people I've ever met.
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June 2021 by Jon Horton
Always friendly and helpful.
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March 2021 by Charlemagne River
I hate them. They delivered a very expensive package to my vacant apartment despite having my forwarding address on file for well over a month, and now it’s locked and I have to wait till Monday to even attempt to get it because they’re closed. What kind of morons work here. The lady at the desk is always nice and helpful but her delivery drivers need to be fired.
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November 2020 by ronald harris
They always deliver mail on time and the best service in history.
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July 2020 by Chinenye Ezema
No one answers the phone or what?
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July 2020 by Nicholas Michael
I am unfortunate enough to get mail and packages from this post office. They are closed every day for lunch 12-1, unless they decide a random time is more convenient for them. Ive gone out and had to turn around multiple times as late as 1:35 because they are taking an extended lunch. This at a Post office only open until 4, and only during the week... Because its super convenient for most people to get there that work a job with normal hours...Besides that apparently the person making deliveries from that post office cant read or is too lazy to care. In the space of 4 days, I got 2 other peoples mail/packages and a neighbor 5 houses away from me got my packages. How could someone not take 3 seconds to confirm the house number before leaving a package? I had to take the packages mis-delivered to me to their correct address because the guy in the post office van refused to take them back. I dont have these issues with Fedex or UPS. USPS has managed to lose 2 of my packages and takes at least 2 weeks on 3 day priority labels. Shockingly a business run by the government is staffed by idiots from the lowest bidder.
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July 2020 by Frezzette
I receive what’s supposed to come in my mail every day and I promise majority of my letters are never there and I never see it.Ive had to change everything to electronic because of them.if I could give them a negative I would.
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June 2020 by D H
Ive been missing a package for 3 weeks now. I left a note on mailbox asking wheres the package and they responded no i didnt deliver it and im looking for it... then u call and they dnt answer the phone and u go up there and theres nobody n line its not busy pbone jus ringing. My mail keeps going to my neighbors house and her mail comes to mine... i get checks to my house i dnt want them to come up missing.... i never used to a have problem but since last month it jus been mess ups
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April 2020 by sharon hague
They do not deliver packages and expect you to pick them up. They "claim" they attempted delivery and no one was home. Well the package does not need to be signed for so put it in the mailbox l one I ou did the other package you delivered yesterday. USELESS
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October 2019 by Frank Lucas
Lady at the front desk is no help!
