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February 2024 by Michael Hoyt
Very knowledgeable and helpful staff. Mary made sure I was set up for all my cellphone needs!
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December 2023 by Laura Johnson
The transition to a new phone went quickly and easily.Customer service is excellent.I even had my 3 year old with me and Joe shared his phone so she could watch a movie while waiting.
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November 2023 by Shari Smith
Point Place Verizon is great! Mary gives phenomenal customer service. Upgraded two phones and found a cheaper plan for us. Even purchased all the accessories we needed. Mary is the best!!
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October 2023 by Carole Malczewski
Joe is excellent at customer service, very thorough, and gives each customer his undivided attention.
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September 2023 by Tim Crites
I usually walk into a phone store and get highly nervous. They made me feel right at home. And did Everything they could to get me a new phone get it set up and registered And even installed all my new accessories for me..
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September 2023 by Technical Trainer
Who charges $10 for a SIM card? This Suder location does but Monroe doesnt! Go to a company store instead. They wanna nickle and dime you here. Wasnt a good experience. I missed out on the great customer service everyone else received. I wondet why? ?
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August 2023 by Marilyn Hull
Words can't express how thrilled I was to see the Point Place location in Toledo re-open after the tornado. I have worked with Joe C. many times over the years and I was happy to see he was still there. He has always taken the time to answer all of my questions. He has customer service skills that you don't often see anymore. I hope he stays around for a very long time.. He's awesome!!!!!!
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July 2023 by Leslie Taborac
Love our Point Place Verizon store. Joe is an awesome guy. Highly recommended!
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July 2023 by Brian Buchanan
Went to this store on 7/17 at roughly 650 for a phone charger. Yes they close at 7pm. Figured I would be in and out for a charger. NOPE!! The worker locked the door before I could get in. Change your hours from 9am-6-7ish or when we have made too much for the day.
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July 2023 by Richard Williams
I just experience, phenomenal customer care, and outstanding extended service by Joe. This was the first time I went to a Verizon store and I had pizza. I was able to watch the UFC fight while upgrading my phone and I got a free ride back to my hotel. I will definitely be back to the store for everyone of my Verizon needs.
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July 2023 by Kathy Fye
I have been a Verizon Wireless customer since 1999 and have purchased many phones and had many visits into the stores. This was by far my best experience. She handled me and all the other customers in there with grace and professionalism.
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July 2023 by Lisa Kaiser
Ryan was extremely wonderful to work with and made getting a new extremely painless
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May 2023 by Tyler Czerniejewski
In and out withing an hourNew phone, data transfer, the works. Frankly best Verizon experience I've had. Go there.
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April 2023 by Madison Wetzel
Yeah don't call if you need help, I called and firstly I wasn't even introduced normally when calling Verizon I get Verizon store and there name, nope not todsy dead silence I wasn't even sure I was off hold until I talked into the phone and said hello? He said HI, and thats it, didn't ask me why I was calling or anything, so I had to go well I guess I'm calling for this problem and then he went quiet again and told me to call actual Verizon. Like hell I'm going to they at least know how to answer the phone, phone calls are first impressions and he's not making a good one, get someone else on your phones . He was rude . Name started with an L after I asked for it at the end of the call.
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February 2023 by Deborah Ferrel
This location on Suder Avenue and 0ttawa River Road used to be shabby and the people working there didn't know their butts from a hole in the ground.The only thing that I would change here would be the metal stools.However, you have some terrific people who work for you. Namely, Joe Cz_ski.He was soooooo helpful. I was there 3 days in a row, but he got everything done.He's the best.