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October 2025 by Patrick O'Shea
Have not had any outstanding issues with their pharmacy, theyve been patient and helpful
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October 2025 by Heather Rosas
Terrible customer service
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October 2025 by David Mitchell
I always find what I need
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September 2025 by Chris Campbell
Does this place ever answer phones, or display any sense of urgency when there are a handful of people on hold for over an hour? Every single time… what a terrible operation. Worthy of zero stars.
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September 2025 by Takisha Johnson
I made a purchase of $50 worth of diapers. As I was paying the register froze the cashier asked me to take my card out and reinsert it. I told her it said transaction pending. She said it didn't go through. I inserted my card and it went through but my card was charged twice. I asked for the manager and a woman who said she was the manager said there was nothing she could do for me. I called corporate they told me they would investigate, it's been almost a month and nothing has been done. If I could give them no stars I would. Horrible experience and customer service on both store level and Corporate level.
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September 2025 by shannon ruetz
Dirty. People were very rude. Shelves were a mess. Couldn't find anything.
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June 2025 by Ben Allen
The check out prices was slow but the staff was very friendly. Both cashiers thank k me for visiting today. The item I was looking for was in stock and easy to find.
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May 2025 by ROB
When Rite-Aid closed I was automatically transferred to Walgreens but they take FOREVER. A couple of the staff members are nice and polite, that's the only reason it didn't get a 1 star review. I need to find a new pharmacy rather than spend sooooo looooong waiting for a rx.
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March 2025 by Brett Greunke
Pharmacist is rude , unethical and lacks any respect for clients. “Christian” (pharmacist) denied refills to lifesaving medications, suggesting medication was “to early” for refills. When trying to investigate how he would make such an obvious mistake, he suggested I “look around my house for misplaced vials” (as if I randomly or secretly place medications throughout the house) and continue to raise his voice that the medication WILL BE FILLED on the 29th day…. And proceed to hang up. I furthered my investigation and my wife went up to the store to try and get a reasonable explanation as to how he would make such an error for the date of last refill. She went with the receipt clearly showing the refill date (over 30 days) He (Christian) would NOT speak with her, and she had given the technician the box with the fill date on it to show the pharmacist, he aggressively threw the box at her and boldly suggested the medication would be filled on suggested date. Walgreens has always been our favorite pharmacy due to their typically having elite pharmacy staff. Over 30 year customer and have NEVER been treated with such disrespect and had lifesaving medications held hostage .This review is only one step I am making to document this unethical discrimination. I have contacted Walgreens corporate and the Ohio pharmacy board.
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March 2025 by Kristen Longenbarger
Got in line in store around 1:10ish today not knowing the lunch break was 1:30-2 (couldnt find it posted anywhere in the pharmacy for customers to know that) & once it was my turn I guess it was past 1:30 & that irritated the pharmacist Christian so he calls me up & tells me to “make it fast” as if I control how fast he gives me my prescriptions. So he starts looking for them & has a toddler like temper tantrum looking for them because he cant find the second one. Then he starts complaining outloud how all of them need to do whatever better because he cant find anything (terrible time to criticize your employees) but then he cant find my second prescription so he tells me “well I cant find it so you are going to have to come back after 2!!”
I have never seen an adult man act like that at his job especially. Not professional at all. I can understand being busy and overwhelmed but there were at least 5-8 techs who could have been helping me rather than him coming up to the window & throwing a child like fit.
Maybe an employee should cut the line at a certian time so that people dont wait & apparently inconvenience you with their business. I cant help it walgreens decided to buy out all rite aids customers. Im just trying to get my medications that at this point ive been out of for days.
When I returned back at 2 a lovely lady then looked for my stuff calmly & found it. She also witnessed his fit the first time I was in. If I was told they were closing for lunch I would have just left & returned after 2 no problem at all. I work in customer service so I would have completely understood & come back later!!
Christian should have never called me to the window if it was after his lunch time but instead he did & then acted like I was doing something wrong LOL
Thanks to the wonderful lady who helped me when I came back! I hope this helps Christian adjust his attitude towards all his customers (I heard other interactions that were equally as bad while I was waiting) & learn how to talk to people like a professional who has some sense.
Also when you are trying to get a script moved from here to somewhere else they wont answer the phone to the other pharmacists!!!!!
Christian is rude.
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February 2025 by Anthony B
This is strictly to do with Pharmacy since Rite Aid close the pharmacy at Walgreens has gone extremely down in quality in appropriately caring for the overwhelming demand I would say for the most part. My dentist placed an order for two meds on Friday(2-14-25) I talked to them on that Friday at 1:00 to ensure that my meds were going to be ready by 6:00 or 7:00pm for my wife went to pick up and when my wife got there they said they had none called in for me.... and apparently at the time through the drive-thru she was not able to pick up her own medicine because only one person through the drive through at a time.... I wholeheartedly agree there's an uptick in business but I would never make a customer go through a line that already had six cars in it to go through that line again to pick up their medicine as well!
I mean I guess the thing is to hire more pharmacists and if it's not hiring more pharmacist maybe it's the pay for the pharmacist for the higher demand. Not to mention a order was called in from my doctor in January and they finally found it yesterday when I talked to a pharmacist at a different location at Walgreens the Alexis and Secor location because medication has gotten messed up from the provider before so I checked and found that out as well.
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February 2025 by Crystal Jordan
Absolutely the WORST PHARMACY EVER! Nothing but unprofessional, rude and non stop excuses about why they can’t get it right. And don’t get me started on the old gray haired time to retire “tech” who uses fake tears to get sympathy. Smh save yourself the trouble and go to a different pharmacy!
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February 2025 by Ashlynn Brish
Absolute WORST! We are one of the many Rite Aid transplants and from day one this pharmacy has been a nightmare. From not being able to efficiently upload our insurance, DOB and locate accurate prescriptions to the insane wait times. After being told every single time that scripts were in fact ready, to only show up and wait 45 minutes in line just to find out that they haven’t even began filling them. Ridiculous! Then today, after texts/calls and driving there several times I FINALLY receive my script only to get home and wait for it… open it and it’s entirely SOMEONE ELSE’S SCRIPT!!! What!
I understand being overwhelmed with new customers and being short staffed etc. yet in my experience all around the staff that they do have including the pharmacists (clearly) are inept.
It’s dirty on top of it all. Definitely will not be back, today was the LAST straw. Unbelievable!
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January 2025 by Tania Morgan
Absolute terrible experience! Incompetence at its finest with the attitude to match.
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December 2024 by Heaven Scaggs
You will die waiting in the waiting room before they give you the correct prescription or even your prescription at all. They all need new jobs.