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March 2024 by Tom A.
Walmart has a policy in their bakery department that if you order a half sheet cake you have to pre pay for it. I have no problem with that being I was in the business for many years. What I don't like is getting a phone call the next day telling I didn't come back to verify my payment so they usually wouldn't make the cake. Thank goodness the cake was for an organization so they made after I called them. If Walmart employees don't make this point clear it could be disastrous if one is counting on a speciality (b-day) cake for their party.
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March 2024 by Dionna L.
terrible customer service why would any team member talk to any customer that way ? Total lack of professionalism and customer service. Because after all it is the customers who keeps the doors to any business open. No empathy at all truly sad. And yes this is about the young lady with the pots disorder. Shameful
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February 2024 by Mae R.
This stores workers attemoted to deny a disabled person entry with their service dog for her medical reasons.then a manager decided to yell and make a scene. The customer is young and has POTS which is a fainting disorder. She then began to berrade her asking "how old are you" as in saying "your too old for this why are u acting like a child "telling her to get tf off the floor while she just had a fainting spell and thats ehy she eas sitting on the floor, out of the way of anyone else and was telling her she couldn't sit on the floor, even AFTER being told what the medical condition is. She needs to be fired immediately for violating ADA laws. She also is legally not allowed to ask the persons disability, only able to ask for proof of a service animal. This woman repeatedly told her it was a service dog and the manager said "she's not vested that's not a service dog " which a service dog does not have to be vested legally as long as you have paoerwork proving its a service dog. Not only did she embarrass this poor woman having a fainting episode, she also created a scene with a security guard who was there to remove her from the store til he heard she had a medical condition, and 2 other employees, and then proceeded to tell her to get on a scooter and off the floor yet again,( if she fell from a scooter it would cause way worse injury. )And then assuming the person with her was her mom and told her "get her up off the floor" finally she thought it was appropriate to laugh at this woman as she walked away. As a person with an invisible disability myself at 38 (MS and degenerative disc disease that has caused 8+ herniations in my spine) this exact treatment is why I won't use the scooters because you get judged because you "youre young and look fine" this kind of treatment needs to stop. This went on long before the video was finally taken, She should be fired immediately. The video is below
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February 2024 by Richard Alleshouse
Took 25 minutes to check out. Unhappy with that. Need more clerks. Also unhappy when staff clogs isles with carts.
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February 2024 by rebecca Walters
Great vision center!! Glasses were fitted to both my husband and I and we are very pleased with the efficient in and out ptocess!!
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February 2024 by Angel Smith
The way they make you feel uncomfortable I don’t even know why people still shop in there and to the two ladies at door they trying to replace yall with robots and they don’t pay yall enough the way yall carry on. Go to meijer much better experience
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February 2024 by Dani's Services LLC
Customer service could be better, and the store could be a little more organized.
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February 2024 by Raymona Burton
Much better service today
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February 2024 by Dylan Byers
Service was... questionable.
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February 2024 by JustaSqueeze
What can I say, it's just walmart, they got everything, weird walmart people and poor customer service, most importantly plenty of ramen and soda
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February 2024 by Jamie Willum
Worst Walmart in Toledo, mainly because they NEVER have people at the registers up front. Everyone just piles into the self checkout making super long lines/waiting times. It’s not at bad Walmart aside from that, it’s awful when you just want to grab some milk and have to wait 20 minutes to check out.
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February 2024 by Caitlin Williams
You shouldn't have to buy beauty products at a certain register without a sign to inform people of so. I wasn't done shopping and now have to check out twice
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January 2024 by Timmy Mcdoyal
Always extremely crowded. Never any aisles open for check out. parking lot is always trashed. rude employees.
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January 2024 by JC Money
It's Walmart. Fun & interesting people to observe. Bonnets & jammies... Fuzzy slippers & not appealing yoga pants. Couple years post covid & this store is still struggling. Certain items are still out of stock week after week. I would like to say it's improving but I think this is as good as it'll get.023Still pretty lame. Shelves are stocked but not all items present therefore variety is limited. Prices keep going up but that's not entirely Walmart's fault. It's the people who voted for the current administration.
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January 2024 by Jeanette Sutton
Nice customer service, and the store was very clean.