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August 2023 by Dina Cooke
The people at this branch have been great! They are attentive to the accounts and pay attention, have saved me from my money being handed out to hackers and such. Thank you for being caring individuals!!
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August 2023 by Michael Blicher
My local bank never disappoints. Every need my business and personal life has had associated with banking has been handled with excellence. And I’m known by name every interaction. Great place. Great people. Great service.
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June 2023 by Nick Strause
The entire team at Waterford Bank was amazing to work with. Jaci, Amanda and Amy went above and beyond to help us with our mortgage as we were doing it remotely from the West coast. They made the entire process smooth and easy for us which we greatly appreciated. Would highly recommend!
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June 2023 by Athena DiLeva
Jaci Hays & Waterford bank!! Trustworthy professional & kind! Thank for helping us with a mortgage. We will be back for more!
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January 2023 by Wesley Fowler
Ali was always available to help with my loan as well as guide me in finding reputable insurance options. Very timely and took charge of our mortgage process and made sure things got done. Thank you, Ali. Keep up the good work. We will be talking soon once these crazy rates come back down.
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December 2022 by Andrew Brinthaupt
It was an absolute pleasure to work with Ali Bailey! Ali was extremely helpful in ensuring that we were on track, aware of our loan status at all times, and exceeded expectations throughout the entire process.I would recommend Ali to anyone in need of home finance services!
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December 2022 by roxanne reynolds
Ali Bailey, my mortgage loan officer at the Toledo OH office, was absolutely phenomenal. She had been recommended to me by a local Sylvania realtor, for which I am eternally grateful! I ended up buying a home in South Carolina and Ali was with me every step of the way. I had originally started out with one of the huge national banks, where I had banked for 20+ years. They were anything but helpful. I would recommend Ali Bailey and Waterford Bank to any of my family and friends looking for a mortgage.
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November 2022 by Katelyn Sheridan
Ali Bailey/Waterford Bank made our challenging home search easier. Ali is patient - she never made us feel bad when asking her to run numbers on several different homes each week. Ali is reliable - she always got back to us quickly, or if she was busy with something else, she communicated that with us and got back to us as soon as she could. We are very thankful that we were able to work with Waterford Bank for our home purchase, and highly recommend working with Ali Bailey.
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November 2022 by James Comer
Jaci and her team are very professional and went out with of their way to make my refinance an enjoyable experience. Looking forward to doing more business with Jaci and the Waterford team in the future
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July 2022 by Lauren Abendroth
My husband and I recently purchased our first home, and Jaci Hays at Waterford Bank, N.A. was our mortgage lender. As first-time home buyers, we were unsure of what to expect, but we had a fantastic experience with Jaci!! She goes above and beyond to answer all your questions and make the process as smooth as possible. The whole team at Waterford was prepared, professional, and responsive in answering all of our questions through closing! We highly recommend Waterford Bank, N.A.!!
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July 2022 by Scott Lowes
We recently refinanced our mortgage with Waterford Bank and the experience exceeded my expectations from the beginning. Working with Sandy Gaulin made the process as painless as the mortgage process can be; his guidance and direction from application to close made working with WBNA a pleasure.I highly recommend WBNA and their team for any home loan and if you’re in the Clarkston, MI area, call Sandy, you’ll be glad you did.
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July 2022 by Kaitlyn Maley
Ali Bailey was fantastic!! Always answered my questions within MINUTES! A great place to consider when taking out a loan!!
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June 2022 by Kelly Hamill
Ali Bailey was such a joy to work with!! She kept us in the loop on every step and made sure that we knew exactly where we were in each process. She was professional and I will refer her to anyone that I know trying to buy a house. Thanks so much Ali for your time and commitment to us
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June 2022 by Jason Jaworski
Ali was very helpful and made the process super easy. Very fast response time and answered all of our questions. 10/10, would recommend
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March 2022 by Grace Epperson
One stop place for all your banking needs.Always there for you whatever and whenever you need it with great service. Once you have a relationship with it, it is for life. Thank you to all of you at Waterford Bank!! Good job!!