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November 2023 by Liam A
I had ordered a motor for a 2011 Acadia ran great ! It was out the next day after purchase and they delivered it for me ! Quick ,Kind,and can't beat the service.
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October 2023 by T H
Great service, didn't have to wait, low price . We will be back for anything else we need in the future. Always so nice to deal with .
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October 2023 by Richard Paxton
Muffler Brothers beavercreek we have bought a transmission it was bad send another tranny it was bad the third training had it programmed everything put more money in it never made no money on the job they're the worst junkyard for buying parts that I've I would not buy nothing from here and never again
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July 2023 by Sam Norvell
Got the help I needed pleasant service good service all around thank you
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April 2023 by Todd Antenore
I was sold the wrong part and they wouldn't issue me a refund. Told me it was the part I ordered, but I didn't order anything. I gave them my VIN so they could confirm it was what I needed. I clearly didn't know and thought it was their business to have some expertise. My mechanic took one look at it and said, "Take it back, it won't fit. She kept telling me that it says on my receipt "as is no warranty". She clearly has no clue this doesn't mean I'm not entitled to a refund for the wrong part. I wasn't trying to make a warranty claim, there wasn't anything wrong with the part other than it wasn't the correct one. I hate giving this company good advise, but the terms they need to get familiar with are "All sales are final", "No refunds or exchanges... for whatever reason... blah, blah, blah."
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April 2023 by Shay Honeyman
Amazing customer service the woman who answers the phone is so sweet kind and helpful I always hang up the phone with a smile on my face rather they have the part I'm looking for or not. I've gotten down to a Cadillac motor even car fenders and everything has been exactly what they said it was. Thanks
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January 2023 by Terry M.
make sure you're getting the right part they do not guarantee the part to be right even though they said it was the right part there is no returns at this place it was their mistake and giving me the wrong part
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October 2022 by Bradford Hart
Submitted a request for parts online, no response in 3 days. 1 star covers it.
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August 2022 by Robert D Campbell
One of the best places to get used parts for your car they deliver or help with loading really good people
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November 2021 by donald winans
ordered part, shipping was prompt, part was broken, would not refund parcial payment, BAD BUSSINESS !!!!!!!! STAY AWAY !!!!!!!
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September 2021 by TREYNX
called ahead asking for a couple parts, they send me pictures, showed me the car the parts came off of, and were very friendly before i even got there. i got a radiator for my 2010 charger and it works like new. will def come back again.
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July 2021 by Latrese Woodard
They are very helpful
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May 2021 by Austin S.
one of the only places i go when i need parts, little bit of a drive for me but the customer service and parts they have are always worth it
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March 2021 by Daniel Beekman
Called yesterday to A&B Auto parts on a wheel that was advertised on carparts.com. I called and spoke with Mel she was very polite and accommodating. After several hours she had one of her representatives send me the pictures of the wheel in it's entirety including tire and center cap. She told me it would be complete. I sent a representative over to pick the wheel up in which he did, however upon return there was no center cap and charged me an extra $10 for a core. When I spoke to Mel today she said that she wanted to charge me another $25 for the cap and did not believe that she needed to tell me that the cap would not come with the wheel. this information is provided for you who may go over there assuming that you are purchasing a part for a certain price. My advice to you would be to clarify all details including the final cost before going especially if it's an hour drive.
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March 2021 by Rose Walker
Had me wait there for over 45 mins just to tell me they didn't have the motor I was there for after I drove all the way from Middletown, thanks for ruining over half of my day and lying to us.
