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June 2019 by Nilkanth Productions
No-one knew the process for returning the truck, and she had to call Budget Customer for help. We drove all day and we were so tired and we spent about 2 hour, because they didn't knew the process for return.
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January 2019 by Patti C.
Do not rent from these assholes. i used to rent from them on a regular basis several years ago. They picked me up and then told me they couldn't take a debit card. They refused to take me home forcing me to walk through bad parts of Dayton. I have never been treated so shabbily by any business. I called cooperate and morons offered me a $20 credit. F them. Don't rent from them! They don't even deserve 1 star
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March 2018 by Amy Jo Turner Clark
Worst experience of customer service I have ever experienced.....reserved a truck 4 days in advance, get a phone call 1 day before I was supposed to pick it up and they could not supply the truck I had reserved. They then wanted to charge me a 50 dollar cancellation fee for not supplying a truck. Will never deal with this company in the future and will never recommend this company to anyone.
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August 2015 by Belinda Kuhn
No signage! Get a sign!
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March 2015 by Cathy Powell
Was nice