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March 2024 by Dawn Padham
Your customer service representatives are absolutely HORRIBLE! Your prices on propane are EXTRAORDINARILY high in comparison to all of the local propane companies.
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January 2024 by Greg Smith
Price was quoted at $1.62 per gallon than after all your other fees the price worked out to be $1.88 per gallon the price quoted should be with the fees not hidden
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October 2023 by Ann Wood
The team was so quiet we didn't even know they were here, I saw it later when I went outside.
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September 2023 by Nat GS (Nat)
Been waiting a month for the tank to get moved off my property. Its still here. And u call and email and all u get is oo well sorry they didnt come the day they were suppose to but we Have u back on the list but Have noo date for u. So no the service and communication sucks and nothing is getting done
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August 2023 by N
Been waiting a month for the tank to get moved off my property. Its still here. And u call and email and all u get is oo well sorry they didnt come the day they were suppose to but we Have u back on the list but Have noo date for u. So no the service and communication sucks and nothing is getting done
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August 2023 by Sales Dog Bloom
We are a long time customer and always provide great service and competitive pricing
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June 2023 by Maxine Cromwell
You guys are charging me rent on a tank that belongs to me. I have no paperwork as I’ve had it for almost 30 years. When I asked you to prove you delivered it they couldn’t answer. Asked tell me when you allegedly delivered it you had no answer either. I can’t prove it’s mine with paperwork but you can’t prove it’s yours with paperwork as you never did install MY tank. So that proves it’s not yours ?♀️
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June 2023 by Janet Frawley
Propane delivery was excellent! Added fees were not! Hazmat fee, fuelrecovery surcharge, paper billing fee and a fee because I ordered the propane by phone instead of on line! My Dr doesn’t charge an education recovery fee or a fee for calling to make the appointment and the barber shop doesn’t charge a fee for sweeping up my hair! These are costs of doing business! If you don’t want to pay your costs of doing business, then get out of business and find another job where the employer pays the costs of doing business!
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May 2023 by Ryan K.
My previous provider could not get to me within a week. Ameri gas in wapokoneta was there that day as a new customer to get us heat. And filled our tank completely the next day. Thank you.
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May 2023 by joseph Hamilton
I was impressed by the price, service, and response time.Good job
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January 2023 by A F
Call center out of india. They will not connect you with a local representative. The india call center is more concerned about their survey results after a call.
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December 2022 by Beth Hines
If it were an option-would be Less than 1 star..have been waiting on “rep” to do site inspection..had aptmt-they “no show/no call”; now after 3wks of being messed around “don’t know when we can get to you” UNBELIEVABLE !?!
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October 2022 by Zach F
Wouldn't even give this ridiculous company one star. Unfortunately that is the only option that I have. I've had a propane tank sitting in my driveway for 6 weeks customer service is absolutely awful
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July 2022 by Engineer
Odd how most ... and I said most, of the 5 star reviews make no mention as to why they gave them 5 stars. I could write a dissertation however, there are three words that sum up my lonely star ... Overseas Call Center. yes?
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March 2022 by Lauren Jones
I would give 0 stars if I could! Terrible customer service! Gas delivery came 3 weeks later than the estimated timeline (2 weeks after scheduling a delivery), we were never notified about a delay after calling to complain and request service several times. Each time they said we would be contacted within a day and no one ever reached out. In order to get a delivery we had to contact the emergency line. Otherwise we were given empty promises from call centers overseas! If you are choosing a propane provider, look elsewhere!
