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October 2024 by Brandi Dean
I was treated very poorly by they teller yesterday I could even go as far as calling her an class a racist she wouldn't hand me my things kept throwing them on the counter she was a dark haired heavy set lady .
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August 2024 by Kaden Griggs
My account was locked and I couldn't use my card and part helped me straight away made it easy and quick and made sure it was me. She was the nicest lady I've ever talked to
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May 2024 by Timothy Francis
I had a problem with another bank selling my card to someone else without notification. Sami took it upon herself to research the problem
and rectify the situation right away. She has been helping me every since. Super service seriously. Thanks Sami
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February 2024 by Barbara Ross
Very friendly. Greatto do business with.
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October 2023 by Beth Sharp
Would NOT recommend this 5/3 Branch and would highly recommend you seek another branch. What is the point of being a customer of the bank if you cannot cash a check or have access to the funds for almost two weeks due to a "hold" that no matter what I research doesn't seem to exist, with NO notice this was a possibility. Teller was exceptionally rude and unhelpful.
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May 2022 by Greg P.
Very professional service, Carrie greeted me at the door for some documents I needed notarized. She provided two employees for witnesses and they were very pleasant. Overall great experience.
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April 2021 by Olivia Nicodemus
Carrie Ullery was wonderful to work with.
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December 2020 by Joshua Goodson
The atm took my debit card during business hours while I was on a roadtrip. I went inside to have them retrieve my card from the machine so I could continue on my trip and they refused to get my card out of the machine because their machine malfunctioned and took the card. Imagine being on the road when a bank like this inconveniences you, and imagine trying to keep from getting angry inside the bank because of their screw up. Customer service obviously isn't a priority even when you have a business account with fifth third. You're just a number to them.
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November 2020 by Rochelle Wagner
Carrie Ullerey gives outstanding customer service--very attentive, knowledgeable, and helpful. I wish that all bankers were as pleasant as she is. I was so lucky to find such a pleasant individual with whom to work. Thank you again Carrie and fifth third. :)
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July 2019 by Douglas Barber
Always fast, friendly reliable service!
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April 2018 by Logan Cox
Great staff at this location
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November 2017 by Amy Ferguson
Was looking to open an account, and the guy was rude. Very short, very brief, ignored my question. So I left...
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July 2017 by Danny W
My personal bank great people very helpful.
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July 2015 by Marica Turan
Friendly staff and it's a wonderful bank in general.
