HVACDirect.com

Hours: HVACDirect.com is a highly regarded business known for its exceptional customer service and competitive pricing. Customers consistently praise the quick shipping and the support they receive from the staff, including representatives like Mariafe, Cal, Bailey, Brittany, and Renee. They are committed to resolving issues promptly and ensuring customer satisfaction, even when mistakes occur, such as order changes. Many customers report significant savings on their HVAC purchases compared to dealer quotes, with savings ranging from $1,500 to $5,500. The products offered are of high quality, with users expressing satisfaction after years of use. One customer noted that the Goodman unit they purchased helped reduce their electric bills significantly. Additionally, customers have appreciated the ease of installation and the decision to upgrade their systems, including replacing old freon lines. Although there have been minor delivery issues, the overall experience with HVACDirect.com has been positive, with many recommending the company for its affordable prices and excellent service.

1. Troy, Ohio