Kroger Marketplace is a one-stop shop for a wide range of quality food and household products. Customers are consistently impressed by the store's pristine cleanliness, meticulously organized shelves, and inviting ambiance. The exceptional customer service is a standout feature, with employees going above and beyond to assist shoppers, whether guiding them to hard-to-find items or suggesting alternatives when needed. The store's impressive inventory offers everything from essential staples to enticing specialty products, including gourmet chocolates, exotic fruits, and artisanal cheeses, turning routine grocery runs into exciting culinary adventures. While occasional minor issues, such as temporary product shortages or pricing discrepancies, may occur, the overall shopping experience is described as a delight, with the store's strengths far outweighing any minor inconveniences.
Carman is one of THE best employees you have working there. She is always VERY helpful and pleasant everytime I bag my own groceries- which is everytime I come there. Thank you, Carmen, you are wonderful
July 2024
Brought back an item that was damaged and they let me trade for a new one...so helpful! And the checkout had ample self checkouts along with a cashier @ checkouts. Easy in and out! Kroger Marketplace in Troy, OH
June 2024
No one ever acknowledges my presence, make me wonder if I died, and this is just my purgatory.
