Petco in Troy is a well-organized and clean store that focuses on the health and wellness of pets. Located at 1893 West Main Street, it offers a variety of pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the friendly and helpful staff, who provide exceptional customer service. Notably, employees like Abby and Lex have received praise for their knowledge and assistance, especially regarding aquatics. Petco also offers full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes. Customers value the store's return policy on pet food, which allows exchanges if their pets do not like the purchased food. Overall, Petco is a trusted resource for pet owners, offering a wide range of products and services to ensure pets receive the best care possible. Whether shopping online or in-store, customers can enjoy great savings and a positive shopping experience.
My shepherds underwire shock collar stopped working at 10:00 am Monday, sure amazon could send me another collar with delivery on Thursday but Petco saved my day and I had my dogs new shock colllar delivered to my home the same Monday at 2:00 pm!! THANK-YOU very much!!!
July 2024
Store is a bit cluttered. Staff is helpful and friendly. Went here to purchace a fish. Fishy is doing well.
May 2024
Store is consistently clean and well organized. Staff is friendly and helpful, including exceptional customer service from Abby as well as those in aquatics, specifically Lex who has helped us out in multiple occasions with choosing appropriate plants, decorations, and fish for our multiple tanks at home.
