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March 2024 by Christeen Griffis
I went here to get bleach to color my hair. The young lady who helped knew a lot about the products she was showing me and was very helpful in finding the right products for my hair!
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September 2023 by S G
There is a very poor disconnect between the education in the store, and the online promotions.
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May 2023 by Brittany Robbins
Update your store hours for troy location. Online says 9 we go to the store and they just closed at 7. Nothing like wasting gas thinking they were open.
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October 2022 by K S
Was there couple months back, only had one black framed hand mirror left, it has scratches on the glass. I stopped again today 10/23/22 hoping by now, they had more to choose from. NO! ONLY mirror was the same one, these retailers wonder why they end up losing sales. Can't find online either unless I want to drive many MORE miles to get to one, no thanks! Only reason for 2 stars, the girl did offer to help & she looked in the stockroom.
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August 2022 by Anna Lanzotti-Venrick
I love going here to get my hair care items. There is everything you need and staff is friendly (:
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April 2022 by Jessie Blount
The girl that had black hair with a blonde stripe and a nose ring was super helpful and really nice!
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April 2022 by Ashley Williams
I have the employees name in my car, but before I forget to share, I had a crazy day and a sleeping infant in my car. I called to see if they did call ahead orders. Not only did the employee go shopping for me, she also came out to my car, gathered my debit card, rang me out and brought my products out to me so I didn't have to wake my baby. ?? That was the nicest thing someone has done for me in a long time and I appreciated it so much. Made my day go much smoother and I had what I needed to get back to work. She also gave me her cell in case I ever needed a delivery which is good to know! Awesome!
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April 2022 by Ashley P
I have the employees name in my car, but before I forget to share, I had a crazy day and a sleeping infant in my car. I called to see if they did call ahead orders. Not only did the employee go shopping for me, she also came out to my car, gathered my debit card, rang me out and brought my products out to me so I didn't have to wake my baby. ?? That was the nicest thing someone has done for me in a long time and I appreciated it so much. Made my day go much smoother and I had what I needed to get back to work. She also gave me her cell in case I ever needed a delivery which is good to know! Awesome!
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March 2022 by Haley Weidner
Tiffany is very personable! Emily helped with getting me everything I needed. Id go to this store just to hang out if I had the time! Definitely recommend
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January 2022 by Julie Grimes
On two seperate occasions this location has closed early due to staffing issues per the sign on the door. Each time this has happened the clerk has been appeared to be counting her drawer. Such an inconvenience, I live 30 minutes away.
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January 2022 by All Ohio Welding, Inc.
If your Google maps listing says you are open until 6 pm you should be open until 6 pm not lock the door at 5:30 pm and stand at the sales counter. I drove 30 min to get here to find them closed early. What awful customer service.
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November 2021 by Sunflower Grace
Truly one of my best experiences at a Sally’s to date. Jadyn was very personable, sweet, and knowledgeable on every single thing I needed and asked for. Helped me find the right products for my hair type and to achieve exactly what I was asking for. Not to mention the store was immaculate and very covid safe. Thank you so much for everything! I will def be back!
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November 2021 by All Ohio Welding, Inc. grimes2
If your Google maps listing says you are open until 6 pm you should be open until 6 pm not lock the door at 5:30 pm and stand at the sales counter. I drove 30 min to get here to find them closed early. What awful customer service.
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July 2021 by Betty DeLeon
Site very difficult to navigate. Put product needed in, no results, never found item needed
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July 2021 by Jaclyn “Jacki” Mote
Excellent service as always