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June 2020
Customer service is terrible, be prepared to get a substantial rate hike at 1 year. It is getting harder to talk to them about bringing your rate down. My router went bad and they sent me to the store. It says they close at 8. They close at 6. Literally every single time I need customer service, stuff like this happens.
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May 2020
Useless......just make this a phone store and that is it....all services down over 24 hours internet/tv/voice.....they had no clue and no answers at all
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April 2020
Go away go away go away go away.And get rid of that chubby lil authority drunk girl with too much make up at your Troy location.Btch aint got people skills and lies to your customers.
