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December 2023 by Krista
The young man (newer employee) was so patient and kind as we shipped 4 boxes, 1 internationally. Would come back just to work with him.
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December 2023 by Angie S.
The Postmaster of Troy Ohio is very rude. She does not know how to treat people with Respect. Unfortunately, that trickles down to the employees that work below her. We had a rude mailman who would only deliver our mail on days he felt like it I was even told that by another mailman. He blames it on dogs. So guess what they can just tell you your not getting anymore mail. My dogs are house dogs. Only out on chain when I'm with them. (Restroom breaks) The Post office used to mean something. The employees have always done their job. Just like the Military, have always had the upmost respect. They showed you the same Respect. What is happening to our country?!
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November 2023 by Sara Flippo (Sara Flippo)
First time having to come here since mailman didn't deliver package at our apartment. We explained our situation and they were so kind and willing to help us retrieve it the same day. I'm very happy with our experience today!!
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June 2023 by nananuhab
If you can’t do stairs you have to go to Tipp City. The historic status of the post office in Troy means it’s not usable to many disabled people.
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April 2023 by Linda K Erwin
Ordered stamps. Left MO on 20th. Troy Post Office wont deliver. Says mail box not secure. Wont bring to apt door. Wont answer phone. What is their problem?
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February 2023 by Robert Brower II
On January 19, 2023 at around 10:00AM I went to the post office to send an overnight envelope to one of my insurance carriers. I was told that overnight meant by 6:00PM the next day. 6:00PM is after the insurance company closes. The USPS clerk said “it should be there before 5:00PM, but could not guarantee it. So. I left and went to FedEx, they guaranteed a 10:30AM next day delivery, weather permitting. The important envelope arrived at the Insurance Carrier at 9:16AM, and delivered in a World class manner.
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December 2022 by Michelle Law
Cannot get thru to anyone to find out if open on Black Friday.Unable to call local number and prompts don't allow me to speak to a HUMAN!!!!
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December 2022 by Jay Willis
really busy better go during off hours Christmas is the busiest time of year friendly staff
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November 2022 by Jade S Brown
Not sure what the 2.5 stars is about. I do a ton of shipping through this facility from ebay sales, and I've never had a bad experience. There's occasionally long lines but on the worst day it's been a 10min wait. The two gentleman that often work the counter are very helpful and friendly. Best usps I've been to.
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September 2022 by mary smith
Poor service with this post office. Mailman stopped delivering mail to my house for one week.. I have called 4 times with no response on what happened to the mail that I should have received. I guess this is what happens when you put Federal Government employees in charge of things. Very frustrating.
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September 2022 by Lynne Walker
Was to have a certified letter delivered. I work from home and I'm right by my front door. No knocking and didnt get the notice until the next day which was another work day and they didn't knock again Friday while I was waiting for him, just a notice that they attempted delivery. Like really? My dog barks her head off when the mailman shows up and she has been silent. Now I've probably missed my important letter due to negligence
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August 2022 by Jeri Swain reed
Terrible won't deliver packages.. lazy post menAlways say I told them to keep packages at office. Never authorized it
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April 2022 by Stephanie Franklin
Ok...I'm disabled so is my son. I need to establish a p.o. box so I call yesterday asking Post master if I will need copy of lease or anything and she says No. So Son takes transit there bc has inflammation in legs cannot walk far. Gets there and they want to see lease. Clearly they don't follow same policy. Now he has to get back home get lease go back then get back home again. They put someone disabled through something like this is totally ridiculous. One star is all I'm giving.
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December 2021 by Christina Dreher
They remember me ! I only come once every few months to send my daughter a box of love to DC and they seem to be glad that I’m here .
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November 2021 by Aprilaka1
Poor service with this post office. Mailman stopped delivering mail to my house for one week.. I have called 4 times with no response on what happened to the mail that I should have received. I guess this is what happens when you put Federal Government employees in charge of things. Very frustrating.
