At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us and enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals – large or small – our dedicated banking team is determined to helping you make it possible. The customer service is great, with helpful and friendly bankers who go above and beyond to assist customers. While one location had some issues with loitering, the Troy branch in particular has received positive reviews for its professional and efficient service. Member FDIC. Equal Housing Lender.
Great staff,have had so much trouble with point of sale units and all the crazy monthly charges even though I own them
March 2026
Jordan at Troy,OH Always helps me if needed. Hooked me up with credit and how to save money and Same day appointments if needed. Fraud Department always helps me incase a scammer tries to take my card.
August 2024
I wanted to share how impressed with Jordan. He helped me through an issue and I feel like he went above and beyond his duties to make sure that I was taken care of. Jennifer and her team at the Troy, Ohio U.S. Bank branch as a whole has done a great job taking care of my personal and business banking needs over the years.