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December 2023 by Bob G.
Never misplace your receipt and ALWAYS check the prices you are charged! I learned the hard way. Only over $5. I called customer service as soon as I got home to tell them the cereal I bought out of their half price cart was charged full price. Was suppose to be $2.50 a box. Customer service said they must not of had it in their system and they will take care of it next time I am in. I said it may be awhile to come back again. They said that does not matter. This morning I went in and shopped. On my way out I asked customer service about the $5 I was over charged. She said how long ago was that? I said less than a month. She wanted to see my receipt. I said I do not even think I have it anymore. Was not told to keep it and sounded like all would be fixed easily. There is nothing she can do then she said. I said just look at my card and you will see the over charge. She said she cannot do that. They did that a long time ago for some food that was bad. My receipt is in their system! After all that continued wasted time over $5 I said just forget it and left. Am done at that store. Its sad but its something I refuse to deal with even on such a small amount. Like I am a thief which in this case they are the thief! I will shop at Walmart and Gordons for food. Simple as that.
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March 2023 by Joanne Johnson Nagy
I’m so disappointed Giant Eagle discontinued their weekly sales ad, all the other grocers still have them!
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January 2023 by Gary B.
We were on our way home from holiday fun and stopped here (because it's off the freeway) to get a couple of things. Its the only grocery store I've ever seen with the " pharmacy" near the front...weird but interesting. Nothing fancy at this grocery store particularly the service. They have 4 self serve checkouts, not enough in my option cause we stood in line for 15. Also, they had one (human) checker, again not enough people. Clearly this store doesn't have a manger who cares about getting people on their way. I'm not sure what this place is like during "rush hour" but I wouldn't want to be in here...waiting more than 15 mins for self check is annoying; they should be giving me a discount for wasting my time.
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March 2022 by Marie O.
This Giant Eagle's store is typical.... organized, clean and well stocked! Employees are always welcoming and helpful. Giant Eagle's store boasts a vast inventory of adult beverages! Their bakery is very good, baking delicious bread, doughnuts, all occasion cakes decorated to order. Nice seafood and fresh meats departments. Great deli with a huge variety of breads & rolls! Check out their weekly ads for great deals! #SatisfiedCustomer
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April 2021 by Michelle Bay
Fruits veggies and meat are rarely fresh and frequently spoiled and moldy. These have clearly been sitting on the shelf for weeks. This is a frequent issue at this location. Only shop here for basics if you’re desperate.
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January 2021 by J I.
Giant eagle has never been known for high-quality or good service. I have not been to one until today for a couple of years. Now I remember why. The self check out was all that was available in a clear cost cutting measure. The store was just messy and disorganized. And people couldn't really be bothered to help.
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February 2020 by Matthew Mitchin
Its a Giant Eagle... not much to say about it. Bakery Rocks...
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November 2019 by Jenny Croney
Pretty good bakery for cakes but hit and miss on the decorating.
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January 2019 by Julia Rastatter
I love this location, they always have what I need. The customer service is wonderful, especially the bakery. 10/10 would recommend this store
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December 2018 by James Maher
They need to get less rude cashiers, the lady that just rang me out seem to hate me for choosing her line
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July 2018 by Alyssa W.
I never write reviews about big stores but this is an exception. I went in to look for a bakery item and the selection was sparse so instead I decided to ask a quick question to the clerk working. I regretted my decision immediately. Walking over I could tell she did not want to be bothered. But, she saw me so I guess she felt obligated. I asked my question but she couldn't hear so she rolled her eyes and walked over. I couldn't believe how rude this person was. I wasn't asking anything complicated, confusing, or crazy. One. Simple. Question. I will not be returning to this location.
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April 2018 by Kate Bernard
This is our go-to for birthday cakes. They always look nice, and need very little advance notice.
