“The service and expertise Sherry provided was amazing. She really worked hard to find us/get us the best quote! Really pleased to change carriers and to now work with McMichaels.”
8:30AM - 6PM
8410 E Washington St Suite A, Chagrin Falls“If your looking for insurance, search no more, Toni was anything short of amazing, I had ALLOT of questions and Toni was great at answering all of them. She went over every detail and offered recommendations on the various options, and there are tons of options. She called when she said she would call, which you wouldn't think is a big deal, but it is, I was shopping for almost a month calling various brokers. Save yourself the headache waiting around for someone to get back to you. We ended up saving a ton of money amd got more coverage then we had with our old insurance company. Just call her and be done!”
9AM - 5PM
419 W Aurora Rd # Q, Sagamore Hills“Cody is awesome! He returned my call within a few hours and answered every question I had about a move out of state. He is helping to take the stress out of a huge life change. I can’t say enough kind things about him!”
9AM - 5PM
28299 Miles Rd, Chagrin Falls“The courteous representatives are always available to help whenever I call. As a hearing impaired client, I appreciate the patience they show me. As a senior citizen with minimal computer skills, I am thankful for their help.”
“I emailed the new agent for my car insurance with a quick rate question and immediately got a phone response (this is not hyperbole). From there it just got better! Bonny is very knowledgeable and quite empathetic regarding the issues regarding insurance. In short time I was brought up to speed with my auto rate questions and also able to bundle up with new State Farm rental insurance saving a ton of money over my old rental insurance company. Within a few short days, I got to know my new State Farm agent and I feel that she now knows me and my insurance needs. Bonny and her staff always followed through to make sure that I got all the information regarding my policies and, also understood all my insurance coverage. 5 star team!! Thanks Bonny and State Farm”
9AM - 5PM
4640 Richmond Rd, Warrensville Heights“Anna was my representative and she communicated clearly and honestly with me. She helped me explore my options and was quick to tailor to what I was looking for. She helped me save money and get a better policy than I’d had before! I was very happy with my experience transitioning to State Farm.”
“I’ve been working with the Graydon-Toole Group company for both my business and personal insurance needs for years. They provide top notch service, rapid response and every member of their team is a pleasure to talk to. They have saved my business hundreds of dollars and always assessing where improvements can be made.”
8:30AM - 5:30PM
17800 Chillicothe Rd Ste 250-2, Chagrin Falls“Fantastic agent to go through, very helpful and always answers your questions about your policy or one that you're interested in. I recommend her to all my friends and family!”
“Nicloette Lee is the best. Super helpful and knowledgeable, had an answer for every question and in a timely manner. Would definitely recommend reaching out and see if she can save you some money because she saved me a bunch per month.”