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“My business rented an office there from 2011 until 2019. My experience with them was awesome. The rent was appropriate and whenever issues arose they were always dealt with promptly. If I needed help with making physical changes they were there to help. Since I needed to close the office I have maintained a mailbox there and they continue to be helpful and courteous.”
“I recently took some heirlooms to the UPS store in Bainbridge, Ohio to ship from Ohio to Pennsylvania. These were framed documents of my grandma’s birth certificate (from the late 1800’s), her confirmation certificate and my grandparent’s marriage license. I was afraid of packing myself and was very concerned that they would get to their destination with the glass intact. The employees assured me they would take the utmost care in wrapping these to prevent any such damage and they were true to their word. The framed documents were received at their final destination unscathed. I would trust them to pack and ship anything of significant value, not just monetarily but very, very precious memories as well.”
“Seriously!!?? One place to drop off EVERYTHING!!! USPS, UPS, FEDEX, AND HAPPY RETURNS! I'm an online orderer and this makes me so happy! AND the staff was friendly!”
“Chad and Judy and the young man, I think John is his name are always so helpful here, they go the extra mile and treat their customers genuinely. They really helped me the other day with a package that was going to cost hundreds to ship and walked me through the steps to turn the return shipping cost back on the seller. Thank you!”
“I mainly use this location for all my Amazon returns but have used it to make copies and fax. Each time I've had Great customer service. No reason to go anywhere else.”
“We've shipped with Falls Pak & Ship a number of times, and are delighted that they're near our office. Excellent work. Thanks so much, Scott and team!”
“This UPS store is run so well, that I always choose UPS shipping over all other carriers. It is convenient, reasonably priced, and guarantees shipping. I love working with UPS. And the people who work in this store represent UPS well!”
“Honestly, I’ve had the best experience here at the Hudson UPS store than any other UPS store in NE Ohio! The workers are amazing, and the owners are even better with helping me ship all my packages to Washington! Definitely will be coming back again”
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“Employees working at this specific UPS are amazing. They’re friendly, helpful, engaging. Unlike the Hudson, UPS, I was so pleasantly surprised the first time I came to the Twinsburg Uupper yes because they were open a little later than our more local one. We got that right as they were closing and still they were wonderfully kind and helpful. The second time I came it wasn’t your closing but again reach service. Service is so great. I had to make sure I did a review. I’ll go out of my way to go to this UPS because of people are so nice here.”