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“We love Heartland Kennels! We’re been going there for years with nothing but great experiences. The staff is friendly as can be, a nice family. Highly recommended!”
“Always a nice place to shop. The staff are very helpful and direct you to what you are looking for. Spend some time here to look at everything. There are lots of good gift ideas. Whatever your outdoor needs, come here to check it out. I buy bird supplies here. There is a nice selection of feeders, seeds and more. I purchased squirrel corn today.”
“I needed a new harness for my dog. The staff was very helpful in getting me the right fit. They also helped me with questions regarding the doggie bath station. Very happy I stopped in. Shop local Hudson!”
“So glad we found this hidden gem about a year ago now! Absolutely amazing customer service and super friendly every time! Very convenient for us to get all of our dog food needs. We drive about an hour one way to come here and completely worth it!”
“Me and my fiancé took my niece here to get her first pair of riding boots. The associates were amazing and so helpful. I love how everyone is so nice and makes sure you are taken care of.”
10AM - 5PM
9425 Olde 8 Rd Unit 6-7, Northfield
Pet Stores
“If I could give more than five stars I would. Miss Sue is honestly the best groomer around. She treats my girls like they’re her own puppies. My poodle mix leaps around the house when I tell her it’s groomer day. Sue has always listened to any and all concerns or special requests that I come in with. I love that she keeps notes on the dogs haircut preferences/special accommodations. To me this shows she really cares, wants to put the dog first (most important!) and that you as a customer are not just a number.”
“While we don't always purchase pet supplies here, we do have our senior dog (17yrs old) groomed regularly. I can't say enough about the grooming staff and how well they treat our old man. They are absolutely wonderful and do a fantastic job, EVERY time we bring him in. We definitely feel as though they treat him as if he was their own, so we have no issues or concerns bringing him in to be groomed nor recommending their grooming services to others.As far as the store, there is quite the variety of products at reasonable (and consistent) prices. There are a few items we tend to purchase at this location, rather than having those shipped via e-commerce or buying at other stores in the area.”
9:30AM - 5PM
8299 E Washington St, Chagrin Falls
Pet Stores
“I recently met Rudy and he is a gem. Helpful, engaging and knowledgeable. Best of all competitive for a small business as his pricing matches or beats what I can buy at local greenhouses, and even chains. Bought hot pepper bird seed and suet there, again at a competitive price and he has a rewards card. Nice to support someone who is local and so likable.”
“So glad I found this place- it has just about anything you could possibly be looking for. Great selection of dog food and prices are fair. Jason was very pleasant to talk with and he really knows his stuff.”
“The staff were informative I was able to make a great decision on what fish I wanted. Due to how well informed the staff were I was quickly able to go home and make sure that my fish were well taken care of. The first time fish owner and as of writing this my fish are still alive and they're okay.”
“Clean store, welcoming. Young staff, but very friendly and enthusiastic. Note: prices are cheaper on the website. Check there first, then ask to price match.”
“I called my local Streetsboro store today and Henry answered. This guy shared both his professional and personal experience with me! I had noticed the mystery snail Id purchased from there about 1 year ago was floating in the water, not reacting to the food I was dropping in, not coming out of shell as often, and his shell color changed from dark brown when I bought him to light tan? I was concerned that he was dying. Henry suggested that he might be depressed and asked me some questions. So here I had removed the plant and gems thinking the snail needed to stick to the floor like he does on the sides of the bowl. Henry said no they like pebbles, a few rocks, and a plant. He also told me that well water was fine for the bowl, that spring/bottled water had chemicals in it which were not good for the betta or the snail. He is also the one that recommended the betta heater. When customers call, they really appreciate staff that knows what their selling over ones that are just running a register. Henry is a keeper, IF he's not already a manager, he should be! I retired from sales management after 30 years, and his customer service skills are top notch!”
“Great little boutique in Macedonia, I often pick up orders or make a quick stop in purchase if out picking up other orders. I recently picked up Halloween-themed items and my indoor kitties are loving their new collars. My dogs are counting the days until we start the Halloween cookie count-down calendar. A must-have for any cookie monster dog.”
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“I have entrusted them to care for all my fur babies. Recently my 15 year old cat was diagnosed with a rare and aggressive form of cancer. Dr Kelly explained everything and offered options. We were able to maintain her quality of life for close to a year. When it was time to cross the rainbow bridge they were so kind and caring. They made a very difficult time as pleasant as possible. I wouldn't go to anyone else.”