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February 2024 by Dan McClaren
My wife and I went together to be tested. We unfortunately thought that since we were getting the same test and married that we could go in together. We were met with the most rude, unpleasant and condescending attitude that I have seen in my 65 years. I believe that both of our blood pressures were elevated simply because of the unprofessional way in which we were treated! I was told to go sit in the lobby and wait my turn and then she started singing Monday, Monday as if we had already ruined her day. The phlebotomist asked my wife her address and after my wife gave the number, street and city sarcastically said "WELL", making my wife say the zip and Ohio, REALLY? My phlebotomist did not do that when I stated number, street and city. My phlebotomist was very unpleasant, quiet, and unwelcoming as I tried to make small talk and be pleasant myself. My wife was so upset after being treated that way. Shame on this performance! Go elsewhere for these services!
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January 2024 by travis ludwig
The phlebotomist, Teresa who drew my blood What a sweetheart. Had a great conversation with her and a few good laughs. And the best part is the needle didn’t hurt at all?.
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January 2024 by fabian lemus
thank you theresa for making my visit super pleasant! you were awesome
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January 2024 by Amanda Sierko
Rudest staff ever. The older heavyset lady was extremely rude. First thing she says is " you couldn't find a babysitter?" Like no I couldn't. I'm a single mom trying to do it all lady. No where does it say you can't bring your kid. Then she proceeded to be rude to my kid who is speech delayed. Will never return.
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January 2024 by Brian Bauman
Absolute trash “service”. Very few appointments available. Finally recieved an 11:30 and it’s currently noon, waiting on the 11:00 to be “seen” still. Horrible experience.
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December 2023 by Steve Lawrence
Theresa couldn’t have been nicer. I walked in without an appointment. The I pad told me I would have to wait until 1pm. As I was leaving she came out and called me to come back in. Great customer care. Very pleased. Thank you Theresa.
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November 2023 by Jessica S
Quest is the worst.I was 15 mins early for my appointment and waited an hour before leaving without being seen. The attendant only came out once and there was a group of us sitting there for a very long time. I would not recommend this location or any quest if you can avoid it.
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July 2023 by Shannon Conklin
Since Tamara started working there , I won’t go anywhere else. She is finished before you even notice a needle. Never even feel it. Attitude and service is great also!
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November 2022 by Anthony Schupp
Super fast and easy. Staff is friendly too. Tamera rocks!
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September 2022 by Soroush Pahlavian
The most unorganized and unprofessional testing center in the area. Had an appointment for 8:10 AM and there was not even a single person there to open the door (their working hour is posted as 7:00AM-12:00PM).
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September 2022 by Shanya Boddu
Employees are very very unprofessional and rude, there is no one at the center to help with check ins on iPADsMy wife had an appointment at 11:10AM. She is at the center at 11 AM, she couldn't find her appointment on the iPAD and she asked one of the Phlebotomist to help. She was told to wait while phlebotomist keep taking the other people at later appointment times. My wife waited for 1 hour and ended up leaving without the bloodwork.I WILL NOT RECOMMEND ANYONE TO BOOK ANY APPOINTMENTS AT THIS CENTER.
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October 2021 by kay
Walk ins unavailable even though it says over the phone message that they take them. I tried calling to talk to someone and the phone kept ringing and ringing and no one ever answered. Probably because when I got there I noticed that there was no one at the front desk. Main entrance was devoid of life. The blonde woman that helped me was not courteous at all and definitely did not give me the four allotted minutes I was supposed to have to get a sample. I’ve heard from others of terrible experiences they haveHad with her.
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October 2021 by Peter Jan
I had lab work done in June. I have been been billed but the results were never sent to my Dr's. I have tried to call several times and left messages by no one has returned my calls.The tech was nice the day I was there but the Admin side of things is sorely lacking.
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September 2021 by Marc Babic
Our driver had 8:30AM appt and when he came in, extremely rude lady has told him there is no appointment for him =, although we have all necessary paperwork and documentation showing the appointment. This lab should be closed!! And lady working should be fired!!!
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August 2021 by Kristen Young
Walk ins unavailable even though it says over the phone message that they take them. I tried calling to talk to someone and the phone kept ringing and ringing and no one ever answered. Probably because when I got there I noticed that there was no one at the front desk. Main entrance was devoid of life. The blonde woman that helped me was not courteous at all and definitely did not give me the four allotted minutes I was supposed to have to get a sample. I’ve heard from others of terrible experiences they haveHad with her.
